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Simplified Chinese & Japanese Player Support Tier1 (Part-Time Option Available)
Shinjuku-ku, Japan
· Entry (0–1 years)
· Part Time
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About the role:
\- Support customer service operations in Simplified Chinese and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.
\- Perform language translation and proofreading where necessary.
\- Respond and support players with issues via chat and email, including but not limited to password resets and more.
\- Business hours 10:00 - 19:00
\- Support 365 days a year including weekends and holidays (shifts)
\*Change the above points based on project requirements
