Korean and Japanese Player Support Tier1 (Part-Time Option Available)

About the role:

\- Support customer service operations in Korean and Japanese (Language) which includes but not limited to evaluating, monitoring, analyzing of results, and implementing any changes.

\- Perform language translation and proofreading where necessary.

\- Respond and support players with issues via chat and email, including but not limited to password resets and more.

\- Business hours 10:00 - 19:00

\- Support 365 days a year including weekends and holidays (shifts)

\*Change the above points based on project requirements