Senior IT Specialist

We’re looking for a mighty IT wizard to join our team. As an IT Specialist , you’ll support the overall planning, managing, and execution of local & global IT efforts. You’ll be responsible for a variety of features and cross-team projects, and you’ll get to do it all as a member of our awesome IT crew

Responsibilities

In this role, you will:

• Provide support and IT maintenance for all team members and all their work devices in Israel as well as for the global teams.
• Manage access to the company’s IT systems and tools.
• Own the IT aspects of employee onboarding and offboarding, ensuring smooth setup for new hires and secure, compliant offboarding for leavers
• Install and configure new workstations, software and hardware.
• Administer and enhance the company’s IT infrastructure, including networks, identity management, and SaaS ecosystems.
• Troubleshoot hardware and software issues related to internal IT.
• Assist with network administration.
• Handle complex and escalated support issues.
• Build and maintain a security policy + create measures for protection of computer systems and networks.
• Monitor, audit, and analyze system and network activity to identify and mitigate potential vulnerabilities or incidents.
• Develop, implement, and enforce IT and security policies, ensuring compliance with industry standards and internal best practices.

Requirements

• 4+ years of relevant hands-on experience in IT operations and support
• Experience in a fast-paced, dynamic high-tech environment (startup or scale-up company)
• Strong experience managing Windows, MacOS, and cloud-based systems
• Proven ability to troubleshoot and resolve hardware, software, and network issues
• Deep understanding of Google Workspace, Office 365 Admin, Slack, and Monday.com
• Hands-on expertise with firewalls, endpoint protection, and cybersecurity solutions
• Experience with identity management, SaaS integrations, and device management platforms (MDM) and EDR
• Excellent communication skills in English and the ability to collaborate across departments

Bonus Points

• Proficiency in automation, scripting, and orchestration tools (e.g., PowerShell, Python, Bash, Google App Script)
• Experience with AI tools for workflow optimization and hands-on use of AI APIs
• Experience with automation platforms such as Zapier and Make
• A PC gamer