About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

DESCRIPTION OF DUTIES:

Provides technical support for various products, tools, jigs, and fixtures by maintaining configurations, parameters and performing technical investigations
Development and continuous improvement of standard work processes and methods ensuring efficient operational performance.
Works closely with engineering teams ensuring proper interpretation and implementation of technical specifications and implement plans.
Supports performing defective product root cause analysis.
Development of concise and accurate multimodal documents and communications such as work instructions, specifications, for both internal and external business partners.
Supports product and materials life cycle management and change control programs including materials review board, corrective and preventative action processes.
Develops or supports project plans and coordinates follow through execution ensuring the effective achievement of company priorities.
Supports management by monitoring operational performance, recognizing deviation to plan expectations, and recommending countermeasures.
Performs assignments under moderate supervision following documented standard operating procedures

SUMMARY OF REQUIREMENTS:

Two (2) plus years related experience in a technical program support.
Experience in electronic repairs and manufacturing/remanufacturing.
Proficient with MS Office applications.
Ability to multi-task and prioritize workload.
Ability to work independently and collaboratively.
Experience in Project Management methodologies.
Experience in compiling business performance reports (KPIs).
Degree in electronics or related field preferred

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role

This position is onsite in Redmond, WA, and not open to remote status at this time.

This position includes a base pay range of $23.08- $32.21 per hour, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.

Technical Coordinator