Side São Paulo is seeking an experienced Project Manager with a solid track record of managing the creation, management, and delivery of quality products from start to finish. This is a key role supporting our delivery teams with a range of tasks, projects, and initiatives. As the Project Manager, you will own and manage the global portfolio.

Key Responsibilities:

Manage QA-focused projects across multiple teams (Firmware QA, Client QA, Automation).
Build strong relationships with team members and stakeholders, earning trust through empathy and consistent communication.
Regularly check in with team members and client managers to ensure alignment and progress.
Proactively identify and escalate potential issues or blockers before they impact delivery.
Provide timely updates to clients and stakeholders.
Maintain a clean, organized project environment and track team preferences and conflicts.
Understand team challenges and identify opportunities to improve quality and efficiency.
Conduct group training sessions and coach/mentor team members to elevate QA practices.
Survey teams and develop strategies to enhance performance and collaboration.
Manage JIRA workflows, run queries, and ensure accurate tracking of tasks.
Prepare presentations and reports using PowerPoint and Excel.
Maintain high proficiency in Outlook for calendar and meeting management.
Understand QA processes, software development lifecycle, and hardware integration.
Assisting finance in gathering data for billing.
Checking in with a software team.

Requirements

Proven experience in Project Management with a focus on Quality Assurance.
Excellent communication skills, both written and verbal. (Portuguese and English)
Strong leadership capabilities with the ability to build trust and foster collaboration.
Ability to take feedback constructively and demonstrate patience under pressure.
Proficiency in JIRA and analyze JIRA Data (JQL), PowerPoint, Excel, and Outlook.
Solid understanding of QA methodologies.
Strong organizational skills and attention to detail.

Nice to have:

Perform light IT troubleshooting and track hardware shipments as needed.
Comfortable giving presentations.
Knowledge of CI/CD pipelines
Advanced data analysis skills for QA metrics and reporting.

Benefits

Competitive remuneration.
Health insurance.
Life Insurance.
Transportation allowance.
Meal ticket.
Private pension plan.
Dynamic, multicultural and fun environment.
Arcades on-site.
You will be working at the world's leading provider of game services.
Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.

About the company

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information, visit www.side.inc.