About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

Based in Redmond, Wash., Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. Nintendo is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, national origin, ancestry, citizenship or immigration status, sex/gender, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, pregnancy, medical condition, genetic information or any other protected status under applicable law. If you need assistance or a reasonable accommodation during the application process due to a disability, please contact [email protected] or 425-882-2040.

DESCRIPTION OF DUTIES

Assists managers with day-to-day operations, sales floor operations, inventory control procedures, safety, and maintenance issues.
Creates, maintains and updates merchandise displays and assists with launch planning.
Actively supports the store's goals and fiscal priorities.
Leads training of new and existing team members including onboarding, sales floor operations, point of sale operations, and cycle count procedures.
Identifies, initiates, and leads solutions to improve service and operational effectiveness.
Identifies back of house opportunities and suggests solutions to improve productivity and efficiency.
As needed, performs the job duties of an Ambassador during peak traffic periods.
Proactively engages and assists customers by providing information, conducting product demonstrations, recommending products to anticipate and meet customer needs and resolving customer issues.
Engages in consistent communication with others to strengthen teamwork, in addition to providing suggestions and feedback for continuous improvement while maintaining a positive attitude.
Assists in the execution of new product launches, events, contests, and/or promotions.
Occasionally represents Nintendo at off-site consumer events.

SUMMARY OF REQUIREMENTS

Two to three years of related experience, preferably at a high volume retail or flagship location.
Accurate cash and inventory control experience.
Ability and willingness to develop game knowledge and game play skills.
Ability to perform routine display repair/maintenance.
Ability to adhere to attendance and punctuality guidelines.
High school diploma or equivalent.

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At Nintendo, we’re looking for people who support one another, stay curious, and bring thoughtful creativity to their work. You don’t need to match every requirement perfectly, what matters most is your ability to learn, adapt, and collaborate. We value teammates who communicate openly, ask questions, and take initiative to move ideas forward. If you bring care to your craft and a desire to make a positive impact, you’ll find a place here. Come join us and create smiles through unique entertainment experiences.

If you need assistance or a reasonable accommodation during the application process due to a disability, please contact [email protected] or 425-882-2040.

Sr Ambassador

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