Customer Support for FPS Games (Written Support Only)

Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS.

POSITION SUMMARY:

Player Support communicates with with players and solves their problems, such as lost accounts or questions regarding details, and provides excellent customer service (through chats, emails and tickets).

Requirements

• Strong written and verbal communication skills in English.

• Ability to multi-task.

• Ability to easily adapt in a constant evolution environment

• Excellent customer service skills

• Ability to actively listen to instructions and execute tasks communicated.

• Full-time availability

• High School Diploma preferred but not required.

Benefits

• Salary: $12,500 gross (before taxes)

• Project Bonus $1,000

• Monday to Friday 11am to 7pm

• THIS PROJECT IS WORKING AT THE OFFICE (IN COL. DEL VALLE)

• Law Benefits.

• 2 days off.

• Career path.

After 3 months:

• Medical expenses insurance.

• Saving funds.

• Grocery tickets ($1,200)