Introduction to EA & India Centre: Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices, and the Internet. EA India’s office in Hyderabad supports game development activities for mobile gaming, console, online, and free-to-play casual game portal pogo.com. Two corporate functions operate shared services centers: IT- provides networks & applications support whereas Finance supports purchase to pay, accounts receivables, revenue accounting, fixed assets accounting, procurement support, payroll & FP&A. Introduction to Function &
The Accounts Payable process is carried out for North America, Europe, and APAC regions including non-English-speaking countries. The scope includes Invoice Processing, Validation, Vendor creation, Disbursement, and Helpdesk activities within the agreed timeline as per EA internal policy, ensuring timely payment to suppliers and employees, and managing Customer Service for internal customers. The responsibility of an AP Specialist is to process invoices for all 3 regions daily and ensure hold invoices are resolved on a regular basis.
Roles & Responsibilities
Process invoices daily for global countries, which includes both PO and Non-PO invoices.
Perform three-way matching of invoices with respective PO lines.
Resolve system and manual hold on a regular and timely basis.
Address help desk queries and resolutions as per request within the agreed SLA.
Understand the process of PO tolerance and the ways invoices need to be matched.
Experience in processing Non-speaking English language invoices, also understanding different tax concepts of various countries. Especially for the Canada region taxes is an added advantage.
Work closely with Business Partners/ Requestors to resolve invoice payment discrepancies.
Deliver internally set defined targets on Productivity and Accuracy.
Provide excellent customer service to our business partners and suppliers.
Ability to handle multiple demands and high volume.
Follow policies and procedures under structured supervision.
Skills and Experience
A bachelor’s degree in accounting or business Administration.
2-3 years of experience in Accounts Payable process and relevant experience of 2 - 3 years in Invoice Processing, holds resolutions & help desk queries.
Hands on experience with R12 preferred & remote transition is an added advantage. Beginner level in MS Office.
Keyboard skills more than 25 words per minute
Customer oriented and Conscientious with attention to detail.
Outgoing personality with excellent verbal & written English communication skills, commitment to achieving results.
Good team player and result-oriented Willingness to be flexible with working hours given the potential global coverage of this role
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.