Commercial Business Manager

Description

• Coordinate commercial activities across multiple international studios, ensuring alignment on priorities, timelines, and performance targets
• Own and support commercial performance tracking (revenue, KPIs, forecasting) across the portfolio
• Act as the primary owner of Sidekick within the Commercial function
• Rapidly drive adoption and standardisation of Sidekick across studios
• Establish and run weekly processes (rather than monthly) to ensure Sidekick is consistently updated and reflects accurate, up-to-date data
• Lead initiatives to improve and scale commercial processes, tools, and ways of working
• Act as a key liaison and business partner to commercial and studio teams, improving communication and execution
• Support or lead commercial planning cycles (e.g. forecasts, launch planning) within Sidekick
• Identify and deliver on growth opportunities across audio services, titles, markets, and platforms
• Work with studios to align audio production, services, and commercial priorities
• Build and manage relationships with external partners (platform holders, publishers, agencies) where relevant
• Develop business cases for new initiatives, launches, and partnerships
• Design and deliver dashboards and reporting to provide clear commercial visibility (e.g. using Power BI)
• Track expected vs actual gross margin ($ and %) at a project level, highlighting variances and risks
• Improve and streamline the monthly close cycle, enabling faster and more accurate financial reporting to leadership
• Ensure Accounting teams have timely and accurate information to record cost accruals each month
• Work closely with IT to deliver key enhancements and fixes to Sidekick, ensuring critical business needs are met while effectively prioritising a broader backlog of improvements 

Key Relationships 

• Finance teams, including: 
• Shared Service team in India (vendor payments and customer billing) 
• Accounting teams (ensuring accurate inter-company invoicing between studios and cost accruals) 
• FP&A teams (monitoring performance, forecasting, and margin delivery)
• IT teams (for Sidekick enhancements, fixes, and prioritisation of improvements)
• Studio leadership and production teams
• Central Commercial, Product, Marketing, and Finance stakeholders 

Requirements

• 4–8+ years’ experience in roles such as commercial, operations, project management, or finance
• Strong business partnering experience with commercial teams, supporting decision-making and performance delivery
• Experience working across multiple stakeholders, teams, or regions
• Background in gaming, digital entertainment, tech, or other relevant industries
• Experience owning or managing internal tools, platforms, or systems (e.g. CRM, BI, internal tools)
• Proven ability to drive process improvements and deliver change in fast-paced environments
• Experience building dashboards and metrics; proficiency with Power BI or similar BI tools preferred
• Highly organised with strong project management and operational skills
• Strong communication and stakeholder management skills, with the ability to influence 
• Analytical mindset with the ability to translate data into action  
  
  Desirable
• Experience in audio, games services, or external development/outsourcing models preferred
• Understanding of audio pipelines, localisation, VO, or external development workflows
• Experience working with distributed or international teams/studios
• Experience driving adoption of internal tools or platforms across organisations
• Exposure to live operations, monetisation, and lifecycle management
• Financial modelling and forecasting experience 

Benefits

• Work at the intersection of games, audio, and global production, supporting leading studios
• High-impact role with clear ownership and immediate responsibility
• Opportunity to shape and scale how Commercial operates across multiple studios
• Work on a diverse portfolio in a fast-paced environment