Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.


  • Working on IT related incidents, problems and service requests within the Service Desk responsibility

  • Professional communication with the customers to verify and clarify situations reported

  • Using the ticket system for documentation and communication

  • Giving telephone advice and training for IT product-specific questions

  • Supporting the development of automation scripts and Software Installation Packages


  • Current full-time studies in the field of IT, business informatics or similar

  • First practical experience in using command line shell (scripting)

  • Good knowledge of Microsoft Operating Systems

  • Understanding of Mac systems would be beneficial

  • Very good German and good English language skills

  • Structured working manner and pro-active approach to work

  • Good communication skills

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.