Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.
At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.
Working on IT related incidents, problems and service requests within the Service Desk responsibility
Professional communication with the customers to verify and clarify situations reported
Using the ticket system for documentation and communication
Giving telephone advice and training for IT product-specific questions
Supporting the development of automation scripts and Software Installation Packages
Current full-time studies in the field of IT, business informatics or similar
First practical experience in using command line shell (scripting)
Good knowledge of Microsoft Operating Systems
Understanding of Mac systems would be beneficial
Very good German and good English language skills
Structured working manner and pro-active approach to work
Good communication skills
Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.