Why Naughty Dog?
For nearly 40 years, Naughty Dog has been crafting best-selling, critically acclaimed games that constantly push the boundaries of narrative, gameplay, and technology. We’ve been busy at the Kennel, most recently releasing The Last of Us Part I, a complete and faithful remake of the original game, rebuilt from the ground up and fully optimized for the PlayStation 5 and currently in development for PC. As a part of the Naughty Dog legacy, you’ll be continuing the development of extraordinary and enduring experiences for a broad, global range of audiences.
Naughty Dog games have long been lauded for their evocative, character-driven stories and attention to detail. We are committed to innovation within our games and as such have curated some of the top creative and technically innovative minds in the industry. We welcome a diverse group of candidates and believe that a broad range of cultural and life experiences contribute to the overall well-being and success of the studio and the titles we craft together.
Naughty Dog is growing our production team!
We’re hiring a Live Ops Producer to support our major new multiplayer title. We are looking for the right candidate to get in early and help define the processes, requirements, and infrastructure that will support the project through launch and beyond. In this role you’ll have a significant impact on the way we work, both within the game team and production team, by leveling up the skills we apply to the production of our games as well as the structures we work within.
On the game team side, you’ll partner with producers, leads, and directors to understand their needs and develop processes to improve communication, scheduling, and overall quality of life. You’ll build relationships with our partners at Sony, gather data from the best in the industry, and be instrumental in building the best plan we can – together.
Our ideal candidate is someone with a deep understanding of the complexities of live game operations and a track record of building processes to help the team achieve their highest potential. You'll bring your organizational skills, understanding of communication pipelines, leadership experience, and passion for making games – and above all, your empathy to inspire the team and rally support for our shared vision!
Define the processes, structures, and roles needed to support a multi-faceted games-as-a-service title, and guide team members in providing effective support for the studio
Build and maintain project plans, schedules, and roadmaps. Ensure the team is on track with their goals
Proactively and effectively update key collaborators on project status, risks, and opportunities. Ensure the impact of any changes are understood across all dependencies, and the ramifications are clearly communicated
Serve as a mentor and provide leadership, information, and resources to production team members.
Support studio-level initiatives around Diversity, Equity, and Inclusion, while also growing allyship education and standards within the production team
Work with the tools team to advance the development of our production-related software and live-ops management software
Maintain a constant awareness of game status through regular play sessions.
Requirements & Skills:
Proven experience in a production or project management role where you've supported updates to a live title or project.
Solid understanding of video game development, software development processes, and project management practices
Knowledgeable in common Production methodologies (Agile, Waterfall) as well as software (Jira, ShotGrid, Excel, Microsoft Project, Confluence, or equivalents)
Strong organizational skills and attention to detail, on both a personal and team level
Self-starter. Approach challenges creatively and methodically, seeing them through to final resolution
Proven experience supporting a AAA, free to play, live title.
Experience in customer support, player support, or community management
Experience working with networking, server, or online processes
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression, and gender reassignment), race (including color, nationality, ethnic, national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees, and embrace diversity. We encourage everyone to respond.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
The estimated base pay range for this role is listed below.