Please note this vacancy is open to candidates worldwide and is not limited to just Poland residents. Feel more than free to apply regardless of location as this is a 100% remote, Work-From-Home role.

Keywords Community Management is a global team of 100+ community professionals providing expert community and social media services to gaming and entertainment clients.

We are inviting applications for 2 positions to join a dedicated team supporting an iconic gaming company.

You’ll be working across two of our most exciting servers: Town Hall, our biggest community touchpoint with over 400K members, and Discord Admin Community, our most important space for admins.

Responsibilities include:

• Moderating the German categories of Town Hall

• Moderating the German category of the Discord Admin Community

• Supporting the international community manager to ideate ways to engage the community

• Supporting the international community manager to execute local engagement strategy including events

• Responding to comments & questions in a timely manner

• Assisting the community manager by collating & reporting on feedback

• Helping foster a safe & welcoming environment; enforcing community guidelines & managing escalations according to procedure

• Creating & updating documentation

Requirements

• German native speaker

• Based in CET timezone

• Available from May for 14 hours per week across at least 4-5 days per week

• A proactive attitude.

• Ability to work effectively and decisively under pressure.

• Highly organized with the ability to prioritize tasks.

• Excellent verbal and written English communication skills.

• Basic IT literacy, specifically: MS Office suite, Word, Outlook.

This position is to work 14 hours per week as a freelancer from home but for some countries can be based on employment contract. This role would require a CET time zone availability.

Benefits

As a remote role, we offer flexibility and a nice work-life balance.

Good luck and we look forward to meeting you!