(Closed) Support Specialist
We are hitcap esports GmbH – a newly established startup in the esports scene. With our website, we want to revolutionize the market and offer players a new home. We value digital teamwork and the resulting flexibility is very important to us. Furthermore, we would like to keep communication efficient by getting rid of unnecessary meetings. For us, your personality and passion are more important than many certificates in your field of expertise. We also value thinking out of the box. At hitcap, coming up with new ideas for your own field of work or another department is always appreciated.
Currently, we are looking for a support specialist who will help us with ticket management for our platform hitcap.gg.
At hitcap, we offer flexible and negotiable work hours in an environment where everyone is encouraged to grow personally and skill-wise. Our team is working fully remote and is based in Europe. We also offer the opportunity for newcomers to fully embrace themselves in the esports scene. Furthermore, we hold legendary coding weekends where the whole team meets up and enjoys some days together.
- You are an esports enthusiast
- You should be able to work autonomously while always looking to improve
- You are able to quickly learn new tools regarding support management
- English should be your mother language or on a bilingual level
- Assisting with processing, classifying and resolving support tickets
- Assisting with the strategic plan of our support management
Apply now and send your CV to [email protected] We will review your application within seven business days.