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Position Overview

Lost Tribe is growing and seeks a proactive and dedicated individual to serve as a Discord Community Manager for our thriving online Jewish community. As a key member of our team, this role will be responsible for ensuring the smooth operation and growth of our Discord server. Your primary objective will be to foster a positive and engaging environment while upholding community guidelines, values, and programming options.

Lost Tribe is an innovator in leveraging influencer culture, social media, and virtual engagement platforms—including gaming, Twitch, Discord, TikTok, and more—to find and engage Jewish teens and encourage them to connect around shared interests. We are a fast-paced, innovative, and fully remote workplace, putting new media, events, livestreams, incentive programs, content verticals (sports, gaming, and Jewish) and events to work building a positive community of teens throughout North America, Israel, and beyond.

Responsibilities:

  • Community Management: Monitor the Discord server regularly to maintain a welcoming and respectful atmosphere. Engage with members, address inquiries, and resolve conflicts promptly and professionally.

  • Content Moderation: Enforce community rules and guidelines to uphold standards of conduct. Take appropriate action against any violations, including issuing warnings, muting, or banning members as necessary.

  • Event Coordination: Collaborate with other team members to plan and organize community events, such as gaming nights, competitions, or Q&A sessions. Ensure events run smoothly and encourage active participation from members.

  • Technical Support: Assist users and staff with technical issues related to Discord, including account setup, troubleshooting audio/video problems, and navigating server features.

  • Community Growth: Actively recruit new members and promote engagement within the server. Implement strategies to increase server activity, attract new users, and retain existing members.

  • Server Maintenance: Manage server settings, roles, and permissions to optimize functionality and security. Regularly update channel layouts, permissions, and moderation bots to accommodate the evolving needs of the community.

Requirements:

  • Strong communication and interpersonal skills, with the ability to engage effectively with diverse personalities and resolve conflicts diplomatically.

  • Prior experience moderating online communities, preferably on Discord or similar platforms.

  • Proficiency in Discord server management tools and moderation bots (e.g., Dyno, MEE6).

  • Familiarity with gaming culture and a passion for building and nurturing online communities.

  • Excellent problem-solving abilities and a proactive approach to identifying and addressing issues.

  • Availability to monitor the Discord server regularly, including evenings and weekends.

  • Ability to work independently as well as collaboratively within a team environment.

  • High level of integrity and commitment to upholding community values and guidelines.

Preferred Qualifications:

  • Experience organizing and hosting community events or competitions.

  • Knowledge of additional moderation tools or plugins for Discord servers.

  • Experience using Discord's API for custom bot development or integration.

Benefits

  • Medical insurance offering

  • 401(k) retirement plan

  • Paid personal time

  • Flexible work schedule

  • Professional development opportunities

  • 100% Remote workplace

To Apply:

To apply, you must submit a resume & cover letter to Lost Tribe’s Director of Engagement, Jake Laumann. Feel free to reach out with any questions!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.