JOB PURPOSE

Riot Games Remote Broadcast Center (RBC) Powered by AWS represents Riot Games’ innovative approach to creating a centralized global broadcast model through a circuit of strategically-placed RBCs around the world. First launched under the codename “Project Stryker,” these RBCs work to provide increased capacity for Riot’s esports content and events while also ensuring top-tier quality and consistency across all of Riot’s esports productions.

We are looking for a Production Coordinator, with a drive to deliver and an exacting attention to detail to join the production team in Seattle. The ideal candidate will have a proven background in forward planning and execute their day-to-day duties with care and consideration.

The ideal candidate will need to be a clear and confident communicator, be able to adapt quickly to both production and on-air changes and remain calm under pressure. Their aim will be to ensure accurate delivery of service, everything from hotel, travel, catering, studio/talent needs to supporting the Senior Production Coordinator, Production Manager and Producer circles.

The successful candidate will be assigned to the Remote Broadcast Center owned and operated by Riot Games. They will work across live esport broadcasts focusing on championships and tournaments from around the world. The Production Coordinator will be an integral part of the company’s Production team and will take guidance from the Senior Production Coordinator while reporting to the Production Lead at the Remote Broadcast Center. The position is based in the greater Seattle area. The position may require travel on occasion.

RESPONSIBILITIES

• Working with other crew members, inputting, and maintaining the master calendar of events which include event productions and crewing schedules.

• Manage administrative tasks associated with events/productions.

• Booking of travel and accommodation.

• High availability after-hours, and on-call for emergencies - role includes weekend work.

• Liaising with relevant in-house stakeholders and securing, managing, and updating needs for the broadcast, broadly in the areas of catering, travel, and accommodation.

• Ensuring the specialist dietary needs of visiting crews are catered for.

• Ensuring any special dietary meals are ring fenced.

• Proactive action in anticipating changes and adjustments in needs of the broadcast and gallery team.

• Preparing draft call sheets for review.

• Arrive before the core call time to ensure the site is ready for the day’s broadcast.

• Coordinate local shuttle bus/taxi collections.

• Printing and distribution of call sheets.

• Production assistant duties i.e., being the go-to person for facility and administrative needs that arise on broadcast days.

• Support to talent/presenters - meet and greet/offering assistance.

• Check-in on other departments, ensuring assets or resources required are provided for respective tasks.

• Keeping track/record of travel and on-site catering.

• Gathering invoices from travel, accommodation, and catering partners - confirming accuracy/cross checking dates and times in conjunction with Senior Production Coordinator.

• Ensuring any feedback or notes from Producing circle are implemented for next day’s broadcast.

• Performing regular reporting on performance of the Centers by identifying and tracking data for KPIs.

• Create event status reports, pre and post event/live show.

• Log and report all show incidents for retro review/future planning.

• Create and manage end-of-day meetings with stakeholders, while on event days.

• Imparting skill and knowledge to co-workers and colleagues.

This position will have access to the entire production team, talent and behind the scenes access. The ideal candidate will have a service first approach coupled with an eye for details and forward planning view to mitigate future tasks and needs.

Health & Safety:

Ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.

EXPERIENCE PROFILE

Essential:

• Experience managing data entry and competency in Excel and Google sheets.

• Demonstration of previous experience of some of the duties and responsibilities outlined in this job description.

• Previous experience as a Production Coordinator, or a Production Assistant for 1-2 years in broadcast.

• Solid planning and organizational skills.

• Attention to detail - take pride in representing accurate data with an acute attention to detail.

Desirable (but not essential):

• Knowledge of outside broadcast production is an advantage.

• Previous mentoring of Production Assistants or Runners.

• A background in hospitality – (i.e., cafes, restaurants, or hotels) is desirable but not necessary.

PHYSICAL QUALIFICATIONS

• Ability to sit, reach outward or above the shoulder, stand, walk, handle with fingers, stand, bend, and stoop.

• Ability to operate a keyboard, view a video display terminal screen, ability to use telephone equipment.

• Ability to lift up to 20 pounds and push or pull up to 25 pounds.