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About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager on the Large Customer Sales team, you will be the product expert who brings the best of Google solutions to solve customer business and marketing challenges. You will cultivate robust consultative relationships and deliver leading strategic perspectives to customers in Vietnam. You will be a performance-driven digital marketing professional, with experience in Search, Display/Video, Apps solutions and can deliver exceptional customer service. You will work with internal and external stakeholders demonstrating your project management capabilities and coordinate implementation, execution and troubleshooting of Google solutions across multiple stakeholders.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Be the product expert guiding customers and agencies on key Google products and solutions which can support customer's business and marketing objectives. Act as the primary contact for troubleshooting, how-to emails, new products and policy, and implementation questions.

  • Develop tactical account planning/execution, implement customer strategy and cultivate and develop key relationships with execution teams at customers and agencies guiding them through product execution and handling troubleshooting.

  • Manage campaign delivery and account performance. Support a brief response process, provide product insights, develop media plans, and collaborate with the Industry Manager on responding to briefs from agencies and customers.

  • Educate and advocate for Google when presenting to customers and agencies on new products, campaign results, and performance. Foster and develop key relationships with new and existing Vietnamese and English-speaking partners in region/covering Vietnam business.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 2 years of experience in media account management or the advertising industry.

  • Ability to communicate in English and Vietnamese fluently.

Preferred qualifications:

  • 6 years of experience in the digital media space.

  • Experience in client side, agency, or digital platform selling digital media solutions.

  • Experience in sales environments, selling digital media solutions or with Google products to drive results.

  • Experience with analytics and spreadsheet software, and ability to use creative approaches to develop solutions through data.

  • Knowledge of Google advertising products across Apps, Video, Display, and Search.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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