Frostbite is EA’s proprietary game engine that comes equipped with tons of tools and technologies designed to build incredible games. Our in-house engine offers the unique ability to adapt to each game while working hand-in-hand to prioritize what to build. Our goal is to empower creators all over the world to bring their best ideas to life by creating an engine that amplifies innovation across every discipline.
Summary
Reporting to Frostbite’s Director of Experience Design, you will create a comprehensive Frostbite learning experience for game creators across multiple game studios. You will lead the Documentation team and will partner with the Experience Design and Analytics teams to deliver engaging learning resources for game creators such as documentation, instructional videos, learning paths, and interactive tutorials. as our User Guide, video tutorials, and in-engine documentation. Your goal is to help game creators learn Frostbite, find easy-to-understand answers to their questions, and make the most of Frostbite’s latest technologies.
Responsibilities
Define a compelling vision and plan for Frostbite’s learning experiences that will quickly onboard new game creators and help experienced creators use new tools
Build trusting relationships and support from senior leaders within Frostbite, the CTO organization and game team partners by presenting updates and results
Lead the Documentation team by setting clear goals, and providing coaching and career development support
Collaborate with Experience Design, Analytics, Technical Art, Communications and other internal partners to improve learning resources and increase awareness of our latest updates
Improve our documentation authoring, review and maintenance processes
Scale the creation of learning resources by encouraging game teams to contribute to Frostbite’s central documentation and using new technologies, such as AI
Qualifications
10+ years of experience in technical documentation, content strategy, learning design, education or similar fields
5+ years of experience leading teams, including working with remote team members across multiple time zones
Practical experience developing documentation or learning strategies and creating multi-year plans
Practical experience leading multi-year documentation projects
Practical experience establishing new documentation lifecycle management processes
Practical experience with planning, creating, and delivering presentations to senior leaders
Practical experience with enterprise content management systems, learning management systems, and frameworks for tying documentation and code
BC COMPENSATION AND BENEFITS
The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location. EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
BASE SALARY RANGES
British Columbia (depending on location e.g. Vancouver vs. Victoria): º $133,400 - $193,200 CAN Annually
Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.
About Electronic Arts
Everything we do is designed to inspire the world to play. Through our cutting-edge games, innovative services, and powerful technologies, we bring worlds with infinite possibilities to millions of players and fans around the globe.
We’re looking for collaborative and inclusive people with diverse perspectives who will enrich our culture and challenge us. We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support our people through every chapter of life. We provide comprehensive benefit packages and support for a balanced life with paid time off and new parent leave, plus free games and so much more. Our goal is to provide a safe and respectful workplace that empowers you to thrive in both work and life.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
