Our Quality Verification and Standards (QVS) team is an integral part of our development process, consistently delivering actionable insights that support our game teams to optimize software performance and elevate gameplay. Their dedicated efforts ensure that we deliver cutting-edge entertainment experiences that captivate and inspire players and fans globally.

We're searching for a Director of Experiential Quality (EQ) to support the Battlefield franchise and player experiences developed by the DICE and Criterion studios. You will report to the Head of Experiential Quality for Battlefield QV.

Be a part of a dynamic team driving an important strategic pillar for EA and the Battlefield Franchise. You will lead a diverse team focused on ensuring the quality of the product meets our player's expectations. Our team are integrated partners in the DICE and Criterion studios, ensuring we meet the highest standards of Quality across every experience.

The Director of EQ will lead a versatile team focused on improving Battlefield player experience through playtesting and impactful qualitative feedback processes and measurements in our European studios.

You will demonstrate an analytical approach to assessing quality and be comfortable making data-informed & objective decisions to guide the path forward for your team, peers & partners. You have a deep understanding of game design and an eye for quality and player expectations. You are collaborative, build relationships and excel at working with multiple partners.

Responsibilities:

Lead experiential quality efforts in close partnership with Battlefield product & creative leadership and teams driving quality insights including internal playtesting, player research, data analytics and more.
Leverage and adapt our existing experiential quality framework to objectively assess quality of the experiences developed by DICE and Criterion studios, identify risks and collaborate directly with product and design leaders to identify mitigations.
You will manage our growing EQ team based in Europe, set inspiring & measurable goals, guiding the team toward meaningful impact and high quality outcomes for players.
Set an inclusive culture. Be communicative and an agent for constructive change within Battlefield QV & your immediate team, whether through town halls, reviews, or workshops.

Qualifications:

Have shipped high-quality console & PC titles as an Executive / Lead Producer or Creative Lead with 10+ years of experience in game development.
Influence-oriented. Excel at collaborating with other leaders and guiding the collective group to the best action, decision, or result. Have extensive experience working with product and creative leaders, player research, playtesting and quality verification teams.
People connector who inspires others toward shared goals and pioneers change
A continuous improvement mindset.
Can track, model, and present information in engaging ways

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

Director of Experiential Quality - Battlefield