Bungie is seeking an IT Engineer with experience in server patch management, configuration management, and OS deployment to join our fast-paced industry-leading IT Engineering team. Do you enjoy solving complex issues? Can you help our teams identify functional business requirements and satisfy business needs through design, development, testing and delivery of effective solutions? Do you enjoy the challenges that come with ensuring security compliance while maintaining service availability in complex live service environments? Then come help Bungie IT support the teams creating our world class games.
As an IT Engineer at Bungie, you will design, implement, and support technology solutions for our studio & datacenter operations, global partner integrations and customer facing production systems. You’ll work with a team of highly experienced IT engineers to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.
Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.
Working with InfoSec and other teams to define patch management needs; design and implement appropriate solutions
Implement, and maintain our systems and platforms across on-premises and cloud-based providers
Provide post-production support including the implementation of fixes and enhancements
Build strategy to manage server OS deployment for both Windows and Linux systems
Working with InfoSec to build security strategy for Windows systems to help ensure adherence to compliance needs and requirements
Work with team members to troubleshoot complex issues and work with support on escalations
Assist with ongoing training across teams utilizing our patch management and other compliance tools
Research, selection, planning, and implementation of new technologies to support scaling of applications to meet business needs
Develop tools and scripts to assist with routine and complex maintenance tasks
Support the implementation of major architectural changes
Support for all related products and triage any issues that arise
Maintain documentation of systems and processes
Experience managing systems in a mixed Windows domain and Linux environment
Managing, monitoring, and troubleshooting Windows servers
Working knowledge and experience of patch management and compliance practices
Experience building and deploying configuration and patch management solutions
Knowledge of server OS deployment best practices
Experience in PowerShell automation of complex Windows server environments
Able to lead moderately complex projects related to area of focus
Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)
Collaboration with TPMs to define and participate in high complexity projects with multiple team members and stakeholders
Excellent written and verbal communication skills. Ability to describe in detail the steps and approach taken to complete your tasks
Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments
Linux server management
Creating and managing Ansible playbooks
VMware vSphere experience
Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly). This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future. In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.
Bellevue Pay Range
Bungie full-time (non-contract) employees in the U.S. also receive:
20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position
10 paid Floating Days annually, prorated in the first year of employment based on start date
10 paid Bungie-observed holidays annually
One hour of Paid Sick Time (PST) for every 30 hours worked
Contract and International FTE employees receive competitive benefits through their relevant contracting agency.
So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!
Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, ID, IL, MA, MD, MI, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.