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Bungie is seeking an IT Solutions Architect with a focus on enterprise applications, who can provide direction and guidance to Engineering and Administration SMEs in this area. Do you enjoy solving complex issues? Can you help our teams identify functional business requirements and satisfy business needs through design, development, testing and delivery of effective solutions? Do you enjoy working within high-performance production environments? Then come help Bungie IT support the teams creating our world class games.

As an IT Solutions Architect at Bungie, you will architect, implement, and support technology solutions for our studio & datacenter operations, global partner integrations and customer facing production systems. You will work with our internal business partners to drive the strategy of our enterprise applications across Bungie. Using your experience across a broad set of applications, you will be working with engineers, administrators and business stakeholders to craft support and governance plans even for applications/services where you might not have deep technical knowledge. While this role is not a direct people manager, you’ll provide technical area leadership to a team of highly experienced IT engineers and administrators to continuously improve and evolve our technology infrastructures to ensure Bungie remains at the pinnacle as an entertainment company.

Successful candidates must be a seasoned & experienced professional, have a drive for excellence, solid work ethic, strong ability to mentor others, be able to resolve a wide range of issues in creative ways, possess solid project management skills, be highly organized and a great communicator.

RESPONSIBILITIES

  • Providing architecture, support and planning guidance to engineers and administrators dedicated to specific applications

  • Create governance and support models for applications with no dedicated owners

  • Collaborate with Identity and Infosec teams to craft RBAC guidelines and capabilities matrix for new applications

  • Work with Legal, Procurement, Infosec and Support teams to create and maintain our software and SaaS request and onboarding processes

  • Working with all levels of the organization, both technical and non-technical, facilitating interactive design and functional specification sessions.

  • Partner with business stakeholders to understand business needs and guide software evaluation and rationalization

  • Provides direct or indirect guidance and mentorship in the coordination of the activities of a small team.

  • Driving new technology throughout the company

  • Strong business acumen and ability to communicate with stakeholders.

  • Research, selection, planning, and implementation of new technologies to support scaling of applications to meet customer and business needs

  • Reviews and advises on project and delivery plans

  • Drives teams to close through prioritization and scoping

  • Contributes to policy and vision creation in area of expertise, including plans for support and operations

  • Work with team members to troubleshoot complex issues and work with lower tier support on escalations

  • Assist with ongoing training for our IT Administration and Support teams

  • Investigate and keep up with new technology to identify where our projects and environments can benefit from its use

  • Maintain documentation of systems and processes

  • Provide after-hours escalation assistance as the highest escalation point for sub-discipline related issues

REQUIRED SKILLS

  • Experience in Designing and engineering Enterprise Applications and environments at scale, including redundancy planning, design, performance troubleshooting

  • Knowledge and experience in at least some of the following (M365, Workday, Miro, Confluence, Jira, Panopto)

  • Ability to quickly become conversationally fluent about a particular application or application suite

  • Excellent written and verbal communication skills.

  • Ability to work independently to solve challenging problems and provide recommendations in a timely manner

  • Collaborates with department or team leads to work on complex issues or projects within their platform ecosystem(s)

  • Managing and participating in complex projects with multiple team members and stakeholders

  • Knowledge of datacenter and live production best practices and experience working in live high availability customer facing production environments

  • Experience configuring SSO for SaaS and on-prem applications

NICE-TO-HAVE SKILLS

  • Experience with Software Asset Management systems and processes

  • Experience with data migrations as part of mergers and acquisitions

Listed below is this role's base pay range. In other locations that Bungie has approved for remote work, this pay range may be adjusted up to +/- 10% and some roles may be classified as non-exempt (hourly). This range is determined by an array of factors, including training, transferable skills, work experience, business needs, and market demands. Additionally, it is subject to change and may be modified in the future. In the journey to make incredible worlds, Bungie employees don't simply do meaningful work - they receive meaningful support. Competitive salaries and discretionary bonus opportunities are just the start. We offer comprehensive healthcare coverage, generous 401(k) matching, flexible time off policies, paid parental leave, social clubs, and so much more. Check out our benefits page: Benefits - Bungie Careers to see all the perks that come with joining Bungie.

Bellevue Pay Range

$166,000—$195,000 USD

Bungie full-time (non-contract) employees in the U.S. also receive:

  • 20 days of accrued time-off in the form of PTO and sabbatical days, depending on the level of the position

  • 10 paid Floating Days annually, prorated in the first year of employment based on start date

  • 10 paid Bungie-observed holidays annually

  • One hour of Paid Sick Time (PST) for every 30 hours worked

Contract and International FTE employees receive competitive benefits through their relevant contracting agency.

So you don't meet every requirement listed in this job description? Do you think your experience level is not where it needs to be? Studies show that women and people of color are less likely to apply to jobs unless they believe they meet every single qualification. Bungie is focused on building a diverse, inclusive, and equitable workplace. If you're interested in this position but your past experience doesn't line up perfectly with every qualification in the job description, we want you to apply anyway. The right role for you may be right around the corner!

Most Bungie full-time employees will adopt a digital first approach allowing remote work in Bungie approved locations (outside of positions identified as 100% onsite in Bellevue/Seattle, or individuals preferring a hybrid/flex environment). Prospective full-time employees located outside of CA, CO, DC, FL, GA, IL, MA, MD, MN, NC, NJ, NY, OR, TN, TX, UT, VA, WA, or WI will need to establish residency in one of the states we are compliant in within 45 days of a start date. Contractors will follow a digital first approach adhering to the location guidelines agreed upon by our third-party employer/vendor and Bungie. Bungie’s remote policy is subject to change at the company’s discretion.