At Blizzard, we craft genre-defining games and legendary worlds for all to share. Through unparalleled creativity and storytelling, we create immersive universes and iconic characters that are beloved across platforms, borders, backgrounds, and generations - only made possible by building a work environment that nurtures the artistry of game development and unleashes the aspirations of our people.
Team Introduction
The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!
About the job
Creating epic Blizzard gaming experiences like raiding the Black Temple and exploring the depths of Sanctuary come after talented teams spend thousands of hours perfecting the final products. We’re looking for a technically proficient and knowledgeable Test Manager to lead QA operations and test for a new, unannounced game for Blizzard. The ideal candidate must have proven leadership abilities and be focused on software quality and process efficacy, efficiency, and continuous improvement.
Responsibilities
Establish and deliver on the quality strategy for a product across globally-distributed teams.
Manage, recruit, and lead a large team towards individual and team excellence.
Set standards for cross-functional teams on end-to-end strategy, test execution, and reporting.
Accountable for the quality of all deliverables, workflows, and relationships for the test team.
Forecast and manage the game’s test schedules, needs, dependencies, and resources.
Partner with software development engineers in test (SDETs) to find automation strategies that help in manual testing.
Set and achieve annual quality goals for the team.
Implement a strategic vision towards improving quality assurance approaches.
Resolve project impacting issues that require intervention.
Analyze data from various sources to regularly report on and influence the quality strategy.
Champion and influence software development best practices and the customer experience.
Present formal business reviews regularly.
Requirements
Quality assurance experience: 8 years.
Management experience: 3 years.
Certification in any of the following: PMP, Scrum Master, or ISTQB-ATM.
Experience leading regional quality assurance teams.
Ability to forecast and manage team budget for a large project.
Experience partnering with lead software engineers on the test strategy.
Demonstrated experience in end-to-end test planning for a product.
Expertise in enterprise level software development lifecycle and test case management tools.
Shipped multiple software products while in a leadership role.
Pluses
Mobile OS knowledge.
Experience with tools such as Unity Test Framework and device farms.
Bachelor’s degree in computer science or related field, or equivalent experience.
Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL.
Familiarity with Blizzard games and services.
Your Platform
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!
The video game industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all the qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
