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Blizzard Entertainment

Senior Test Lead, WoW

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Blizzard Entertainment
🇺🇸 Irvine, CA

Covid-19 Hiring Update: We’ve transitioned to a work-from-home model and we’re continuing to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Team Introduction

The concept of “Blizzard polish,” that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It’s a responsibility shared across the company – and its undisputed heart and soul is Blizzard QA. We’re searching for like-minded folks with a passion for QA to help us continue to deliver unforgettable gaming experiences for years to come. Blizzard QA is a close-knit team; we care about iteration, problem solving, and succeeding as a group. We genuinely love what we do for a living, and expect the same from everyone who joins us! If your career is ready for its next great challenge, get in touch and let’s get to work!

About the job

The world needs heroes. Assemble your team and prepare to embark on a journey to create the most epic experiences ever! We’re looking for an innovative and technically proficient Senior Test Lead with an ability to see the big picture, and push testing strategies to the next level. You will be responsible for leading a team of testers, and partnering with other teams to drive quality assurance initiatives.

Responsibilities

  • Lead, recruit, coach, and manage a team of 10 towards individual and team excellence
  • Partner and provide high value quality-related services to development leadership
  • Accountable for the quality of all work and relationships on their team
  • Drive test development, estimation, planning, execution, reporting, and closure
  • Coordinate responsible test area with regional teams
  • Project manage schedules for responsible test area and maintain
  • Create, monitor, and control metrics impacting product and team quality
  • Analyze product quality and usability, associated system limitations, and report on risk
  • Host test closure activities; e.g. testware evaluation, knowledge transfer, retrospectives
  • Lead, connect, and partner with teams across Blizzard towards quality initiatives.
  • Develop training materials for project team and lead workshops for test leadership, requirements gathering, and risk identification
  • Coach and develop leadership talent across the department for succession planning
  • Champion and influence software development best practices and the customer experience always
  • Other duties as assigned

Requirements

  • Bachelor’s degree in related field or equivalent experience
  • Certification in any of the following: PMP, Scrum Master, ISTQB-ATM
  • Experience leading test teams: 7 years
  • Management experience: 5 years
  • Experience with white/gray/black box and automation test methods
  • Demonstrated experience in test planning for complex features/systems
  • Shipped multiple game titles as a test lead
  • Passion for video games and software quality
  • WoW Raiding Experience/Knowledge (preferably from latest 3 expansions)
  • Mythic+ Experience/Knowledge

Pluses

  • Coding knowledge: XML/HTML, JavaScript, Python, Java, C/C++/C#, SQL
  • Familiarity with Blizzard Entertainment line of products and services
  • High level raiding experience in other current MMOs

Blizzard Entertainment is a global company committed to growing our employees. We offer generous benefits and perks with an eye on providing true work / life balance. We’ve worked hard to champion an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are dedicated to creating the most epic entertainment experiences…ever. Join us!