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The Diablo IV team is seeking a Senior Producer to own Release Management responsibilities for our spectrum of live patch updates. Working within Live Operations, you will collaborate with a broad spectrum of stakeholders to establish our release procedures, establish release timelines, ensure that leadership and key partners are kept informed on release statuses and risk mitigation, and champion strong ownership of content delivery across the team.

In this role, you will collaborate with stakeholders of all disciplines and drive the stable delivery of content to players while balancing the competing priorities involved in releasing regular content updates for Diablo IV.

This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Albany, NY or Irvine, CA.

Responsibilities

  • Coordinate the efforts of release development, ensuring smooth and timely communication among stakeholders from release inception to release delivery live to players.

  • Serve as the primary point-of-contact between the Diablo IV team and external partners to ensure release dependencies are satisfied and risks are proactively surfaced and mitigated.

  • Author and maintain patch release roadmaps, standards, playbooks, and documentation.

  • Communicate the status of our upcoming releases proactively to key stakeholders, including leadership, development teams, QA, publishing partners, and platform partners.

  • Work directly with the development team, Live Ops Production, QA, and others to ensure release preparation remains on-track and risks mitigated. Partner with Live Ops and Live Services leadership in the operation of Public Test Realm.

  • Drive continuous improvement of Diablo IV release deliver.

Requirements

  • Minimum of 5 years of experience in a production role or 3 years minimum working within games as a live service.

  • Direct experience managing live game releases and patch delivery.

  • Ability and comfort coordinating with various game teams and external departments across Blizzard.

  • Strong familiarity with the game development process.

  • Ability to manage multiple projects in tandem while prioritizing effectively under unmoving deadlines.

  • Unrelenting initiative, drive, and ability to be self-directed.

  • Promotes and contributes to a culture of inclusion and diversity.

Extra Points

  • Proficiency with Jira and Confluence.

  • Previous experience working with development teams in a game production role.

  • Passion for the Diablo franchise

We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected]. General employment questions cannot be accepted or processed here. Thank you for your interest.

At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, we’ve been creating genre-defining games for millions of players around the world for more than 30 years. We’re on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration and polish go into the Blizzard “secret recipe,” but the most important ingredients come from talented people who share our vision. If that sounds like you, join us.

The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.

Rewards

We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:

  • Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;

  • 401(k) with Company match, tuition reimbursement, charitable donation matching;

  • Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;

  • Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;

  • If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.

Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.

In the U.S., the standard base pay range for this role is $80,800.00 - $149,400.00 Annual. This base pay range is for the U.S. and is not applicable to locations outside of the U.S. Actual amounts will vary depending on experience, performance and location. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed.