Tweet

The minions of Hell are growing stronger...

Join us as we write a new chapter in the Diablo universe! Diablo Immortal, an action RPG mobile game set in the world of Sanctuary, allows players to slay demons anywhere, at any time, in the palm of their hands!

Diablo Immortal has millions of players worldwide and a high-tech infrastructure that needs careful monitoring and support. With multiple patches in development at any given time, the team depends on our LiveOps group to coordinate Design, Art, Engineering, Sound and QA to pull off our ambitious patch schedule. If you’re passionate about running games as a live service, we’d love to hear from you.

An ideal candidate will have a technical background, the ability to quickly ramp up and participate in engineering conversations, and a keen eye for introducing and refining processes so that they streamline workflows instead of slowing folks down. No less meaningful, candidates must also be emotionally intelligent, possess strong interpersonal skills, and have an appreciation for diversity in all contexts. Help us build a better Blizzard in more ways than one!

Responsibilities

  • Build and maintain the patch roadmap for the live service in conjunction with the other game producers.

  • Serve as our first line of defense and provide on-call support to triage and coordinate efforts of internal and external parties to help drive live issues to resolution.

  • Manage and track development, QA, PTR, and live environments.

  • Partner with engineering leadership to help set and track project goals, objectives, milestones, and deliverables.

  • Serve as the key point of contact for all regional operational issues.

  • Mentor and grow junior producers.

Requirements

  • Minimum 5 years in a production role supporting a live game.

  • Shipped at least one AAA game in a production role supporting a live service.

  • Able to facilitate for and connect with other Blizzard groups (i.e. BONS, Battle.net, platform tech, web and mobile, etc.).

  • Strong technical background with a proven ability to pick up detailed knowledge quickly.

  • Knowledge of software development processes and project management foundations.

  • Willingness to travel as the need arises.

Pluses

  • Bachelors of Art or Science in a technical field (or equivalent).

  • Experience working with international regions and their respective laws and challenges.

  • Passion for games, especially action RPGs

Required Application Materials

  • Resume

  • Cover Letter which should include:

  • Why you are interested in working at Blizzard

  • What games you are currently playing

Blizzard Entertainment is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

Accommodation Request: We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to [email protected] General employment questions cannot be accepted or processed here. Thank you for your interest.