Founded by two friends back in 2004, ustwo has grown into an award-winning digital product studio with strong design and tech credentials, and with creativity at the heart. We solve our clients’ business challenges with useful digital products that bring joy. And we do it as a team of people who like, respect and learn from each other.
We are a B Corp meaning, we’re focused on giving back more than we take from the world. Our B Corp certification keeps us accountable for the choices we make and the impact we have – as a business and as individual people.
Fixed-term contract (3 months)
As a Recruiter you will be responsible for managing the end-to-end operations of our hiring process. Play a key role in helping us to make ustwo’s candidate experience the best it can be. To continuously work to improve our candidate experience and hiring process.
This is done through implementation of key activities and processes. This role is key in helping us grow our business through sourcing and attracting great candidates.
Responsible for
Recruitment operations
As a design studio we care about user experience. We want all we do behind the scenes to be as efficient and as frictionless as possible. This role is about owning our recruitment operations with an eye on the people who will be involved throughout or along the way. The candidate, the hiring manager, the people team, interviewers etc. A must for this role is being friendly and helpful in enabling the team to deliver their best work by making the process easy. This includes;
- Setting up interviews for hiring managers
- Working with hiring managers on their recruitment plan for each campaign, planning stages of recruitment, interviewers, interview process and format, working with managers on sifting criteria
- Offering advice on best practice recruitment approaches
- Setting up and managing the process through our ATS GreenHouse
- Encouraging and supporting managers with their Greenhouse knowledge
- Reviewing recruitment ops process to continuous improve
- Sourcing/headhunting potential candidates
Diversity and inclusion in recruitment
At ustwo, we want to create a diverse, inclusive environment. The talent we attract and recruit plays a key role in achieving our ambition. This role works alongside the People team to implement resourcing best practice with a D&I lens. Throughout our recruitment lifecycle.
- Consistently look for opportunities to attract diverse talent, through events, sourcing strategies and share ideas with the people and wider team.
- Look for diverse suppliers
- Implement best practice inclusive recruitment methods
- Support managers in diverse recruitment
Candidate experience
Candidate experience is important to us. We believe that everyone should have a good experience in all their interactions with us. This role is the custodian of those experiences. So some of the responsibilities will include;
- Supporting candidates through the interview process, keeping them up-to-date, providing information on ustwo, making adjustments
- Keeping on top of Greenhouse and ensuring candidates are responded to in a timely manner in a human way.
- Ensuring all candidates have the ability to feedback on the process, through a survey or directly.
- Quarterly reviews of candidate feedback on the process.
About you
- Previous recruitment experience with either an in-house or through an agency
- Attention to detail
- Ability to juggle and manage competing priorities very well
- Proactive, and understanding the moments where you need to apply this skill.
- Committed to diversity and inclusion and are able to demonstrate where you have integrated this into your work.
- Are able to take a project and run with it, take the lead
- Aren’t afraid to ask questions but also have a problem solving attitude
- Align with ustwo values
- You care about providing a great candidate experience
- You look to continuously improve your work and yourself
- Familiar with G-Suite and Greenhouse.
Desirable
- Previous experience headhunting and sourcing Tech roles
- Previous experience using an Applicant Tracking System (Greenhouse especially).
Direct reports
- None
General responsibilities
These are general to all staff across the business and staff are evaluated on this
- Proactively developing company knowledge, processes and insight and developing easier ways to do things as we mature
- Respecting and working by the values and ways of working of the company
- Showing up presentable for work and on time for work and clients, communicating where an alternative arrangement is made or agreed
- Taking accountability for your actions
- Being respectful of colleagues and communicating appropriately
- Maintaining time sheets and an up to date calendar
- Taking responsibility for delivering expected outcomes on time and to highest standard possible (giving credit to teams and individuals as appropriate)
- Planning ahead so collaboration is easier with team mates
- Being creative and proactive in solving challenges
- Looking after ustwo property
Our values
We strongly believe in hiring for diversity, and we want to hire people who display strong potential. The key to your success and our success is hiring people who have a passion to constantly learn, share knowledge with others and display constant curiosity. We believe in the power of the introvert and extroverts and our Studio culture provides opportunities for colleagues of all persuasions to be heard, have ownership and clear opportunities to progress.
We have a very warm and welcoming culture. We are a very transparent company and work hard to distribute leadership across the studio. We are an equal opportunity employer and very much value diversity and inclusion. We believe diverse teams help us make better products and we actively hire for cultural growth. We seek people of all ages, genders, stories, cognitive capabilities and backgrounds.
We are currently working remotely and expect to gently transition back to our studios in the autumn. We are planning to transition to a hybrid working model (2-3 days in the studio, the remaining remotely).
