The gaming industry has evolved to content as a live service and Unity is at the forefront of helping developers manage their games profitably throughout this player lifecycle. In the role as manager of game growth ops, you will impact the business in two ways. First, you will act as the executive producer responsible for the success of each studio partner in the game growth program. Second you will utilize Unity’s solutions and services to support these game growth studios, and in turn will serve as an internal customer providing 24/7 feedback and requests with the goal of improving our services for all developers. You and your team will become a feedback channel on our products while you optimize user retention, user experience and revenues for game growth studios.

You love data and the mechanics behind game economics, and can think critically about how to approach challenges in them. The indie community is full of talented and creative individuals who are building innovative products and in some cases establishing companies who are looking to bring their passion projects to the market. It is studios like this you and your cross-functional team will work with to help the projects thrive and the studio succeed.

Responsibilities

Lead a cross-functional team that helps studio partners to manage the game development cycle and maximizes partner value by utilizing Unity’s solutions and products
Define and improve portfolio-level KPIs across our studio partners and game teams, maintain a healthy balance of different types of studio partners, and train cross-functional teams in mastering game genres and communicate with various Unity product managers on the teams first hand use of the tools. Provide consistent and clear feedback on improvements and needs in using these services.
Utilizing Unity Operate Solutions technology to drive games to the next level; providing a tight feedback loop between our customers and our product teams to drive product improvements; Leverage Unity Operate Solutions technology in development with the studio partners to shape future products and solutions
Owning the P/L tracking and outcome of our studio partnerships and overall partner portfolio and maintaining a cadence of milestone check-ins and project reviews with each studio partner alongside with the program manager, product managers, and cross-functional team. Set and define the format, content and process for the reviews and follow up on the action items
Communicate the progress and status for each project/studio partner, including game development statuses, live ops roadmaps and release schedules, and product/service adoption statuses
Assist with strategic planning activities, including slate management, workforce planning, product adoption status reporting, launch readiness status, partner relationship initiatives, and others; Assist with the product and process improvement via the collaboration with the studio partners and supporting teams; build and maintain relationships with cross-functional teams and studio partners through regular syncs. Track progress, assess risk and assist in problem-solving
Participate in ad hoc cross-functional projects and contribute to other games and operations projects when required

Requirements

Great experience in product management or producer experience in the gaming studios
Strong organization skills
Comfortable working in a data-driven environment
Extraordinary attention to detail
Passionate about playing games in multiple different platforms. (console, mobile, etc.)
Experience in SQL or equivalent technologies
Excellent communication, teamwork, and relationship-building skills with both external and internal stakeholders

Bonus Points

Strong presentation skills
Technical background - Unity or C#
Knowledge of game development lifecycle

About Unity Technologies

Unity is the world’s leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity’s platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.

The company’s 1,400+ person research and development team keeps Unity at the forefront of development by working alongside partners to ensure optimized support for the latest releases and platforms. Apps developed by Unity creators were downloaded more than three billion times per month in 2019 on more than two billion unique devices. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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