This job listing expired on Apr 1, 2021
Tweet

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

As the Technical Architect on this team, you would report to an engineering manager and will be based in San Francisco or one of the Twitch offices. A person who understands customer obsession and wants to build a culture of customer-first partnerships across all boundaries, and has the desire to evolve the value of Twitch IT's engineering organization. While working with business stakeholders and other Engineering teams, you will directly improve Twitch's customer service experience. You will contribute to our goal to improve the efficiency and productivity of our support agents while enhancing the customer experience and educating them on our products.

If you are someone who enjoys engaging partners to understand and enhance their needs, can translate complex requirements into scalable and reliable technical solutions and believe in the ability to develop skills and talents of other engineers, you may be the ideal person for this position.

You Will:

  • Prepare Technical Design documents for projects involving custom integrations, instance security and application customization.
  • Review and compare different technical solutions, and recommend the best considering security, performance, scalability and maintainability of solutions on Salesforce.
  • Build new functionalities or enhance existing and fix complex issues that are identified by business or internally by the team.
  • Introduce new technical design patterns and frameworks to standardize and refine development on Salesforce.com platform.
  • Conduct code and config reviews to ensure quality in projects.
  • Identify technical debt areas, prioritize and plan to implement them to improve the current state.
  • Develop POC on new concepts and functionalities.
  • Develop governance within Salesforce to ensure administrators and other developers follow best practices.

You Have:

  • 8+ years of overall experience in IT applications emphasizing Salesforce.com configuration, customization and support.
  • 5+ years custom development in Salesforce using declarative and programmatic customizations.
  • 1+ years of experience working as a technical architect on salesforce.com, architecting complex solutions on Sales and Service Cloud in Salesforce.
  • Solid experience with systems architecture, integration, object-oriented analysis and design, database design, key design patterns, data volume considerations, data sharing and security, environment management, release management, code versioning best practices, deployment methodologies
  • Experience with Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Visualforce, LWC, Aura, JavaScript, HTML, Force.com IDE / VScode, Migration Tools and Web Services
  • Salesforce data tools (Data Loader, DemandTools, Eclipse Force.com IDE), scripted data loader, web services, cloud or on-premise middleware (like Informatica, Mulesoft ) and other enterprise integrating technologies.
  • Experience with CI/CD tools(like GitHub, Jenkins) for Salesforce.
  • You can teach us something new! We love to hire people who are way more knowledgeable than us and can be good teachers and mentors.

Bonus Points

  • Experience with Amazon Web Services (AWS)
  • Experience with scripting in python or golang
  • Experience with Tableau or similar analytics solutions
  • Experience with middleware platforms such as Informatica or Mulesoft

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Breakfast, Lunch & Dinner Served Daily
  • Free Snacks & Beverages

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.