Company Background: Turtle Beach Corporation is one of the world’s leading gaming accessory providers. The Company’s namesake Turtle Beach brand is known for designing high-quality, comfort-driven headsets for all gamers. Innovation, first-to-market features, a broad range of products, and top-rated customer support have made Turtle Beach a fan-favorite brand and the market leader in console gaming audio for over a decade. Turtle Beach’s ROCCAT brand combines detail-loving German innovation with a genuine passion for designing the best PC gaming products, including award-winning keyboards, mice, headsets, mousepads, and other PC accessories. Turtle Beach’s Neat Microphones brand creates high-quality USB and analog microphones for gamers, streamers, professionals, and students that embrace cutting-edge technology and design. Turtle Beach’s shares are traded on the Nasdaq Exchange under the symbol: HEAR.
Turtle Beach believes diversity in the workplace creates an environment where different perspectives lead to improved creativity, productivity, team member engagement, and overall employee happiness. We’re simply looking for the best person for the job, and if that’s you…let’s talk!
Key Responsibilities
- Inbound analysis of container/vessel docking dates
- Updating the stock holdings across multiple virtual warehouses with inbound and replenishments
- Reviewing multiple stock controls and statuses to aid efficiency objectives
- Hard code stock adjustments in line with SOX compliance
- Monitoring the flow of web orders to ensure systems are optimized
- Providing a daily overview of orders to the warehouse teams
- Monitoring the consolidation of orders to maximize freight efficiency
- Oversee the order tracking process to ensure that all delivery dates are met
- Research and track outbound orders, following up with corrective actions as needed.
- Complaint logging and handling (adding to trackers, providing chaser emails, etc)
- Assist in projects as needed by the Operations Manager
- Act as liaison with SOP staff and Third Party Logistics providers
Knowledge & Skills
- Ability to plan and prioritize work
- Set objectives and goals, follow work process steps, and develop schedules and task assignments
- Ability to effectively cope with change; can decide and act promptly
- Learn quickly when facing new problems; resourceful in finding solutions; enjoy challenges and unfamiliar tasks.
- Team player, cooperative, easily gains trust and support of coworkers; encourages collaboration.
- Able to keep a professional demeanor in difficult situations.
- Strong work ethic, positive attitude, and the ability to juggle multiple tasks and complete priorities in a fast-paced, high-pressure environment.
- Interested in self-development, personally committed to and actively works to continuously improve
- Extremely organized and prepared. Detail and deadline-oriented
- Understands that different situations and levels may call for different skills and approaches.
- Have excellent oral and written communication skills
- Have excellent analytical and mathematical skills
- Have advanced MS Excel skills, the ability to create and work with spreadsheets is a must.
- Ability to work full-time day shift. Able to work weekends and evenings as needed
Education & Experience Requirements
- Strong skills in MS Office, particularly Excel.
- Ability and availability to occasionally work irregular or extended hours as needed
- Prior experience with EDI is a plus
- Prior experience with Netsuite is a plus
- Experience within a consumer product goods company is highly preferred
