A successful candidate is:

Amiable. Our ideal candidate will help us build our rapport with our partners, clients, and other organizations, and they must have a personality that promotes positive relationships.
Organized. Beyond answering emails and attending meetings, our client manager will facilitate the timely fulfillment of our obligations to our clients.
Accommodating. Managing requests will be a big part of the job, and our ideal candidate must be able to adjust and prioritize as necessary.
A strong communicator. As our liaison to our clients, our ideal candidate must communicate clearly and respectfully at all times.
Confident. Our client manager will be working with both endemic and non-endemic organizations, and they must have the disposition to succeed in a high-pressure environment.
Resolute. Our ideal candidate must be able to stand firm on our decisions but compromise when necessary, and search for solutions to potential conflicts.

Job Duties/Responsibilities:

Lead and manage the strategy for retention and growth of major Partnership Accounts, ensuring proper execution of all projects and deliverables, new development, internal and external communication, and recommendations for enhancements that automate processes or generate additional revenue.
Maintain high satisfaction with partners by providing top-of-the-line service and building deep-level relationships with Partners by attending events, presentations and traveling to locations where our partners have offices.
Maximize Partner relationships in order to increase sales of current accounts by demonstrating an understanding of our Partners’ business and opportunities within the industry.
Serve as the central point of contact for all client matters answering questions, delivering on requests, attending meetings and responding to emails.
Coordinate with internal departments on the development and on-time delivery of client campaigns.
Maintain and update a status document with requested, pending and completed deliverables.
Assist the department head on all tasks regardless of focus or specialization.

Requirements/Qualifications:

3+ years of professional work experience in a related field.
Prior experience managing a large-scale client account while also servicing 2-3 additional smaller accounts.
General understanding and interest in the Esports industry, with the ability to work with Team Managers and navigate their schedules to meet the needs of the clients.
Ability to travel up to 25% of the time
Ability to proactively network with current clients and be self-sufficient with the network.
Fluent in English (both written and oral); fluency in German and/or Dutch is a plus.
Excellent written and verbal communication skills in English.
Bachelor’s degree or higher in a relevant field.
EU residents highly preferred but will make exceptions for outstanding candidates.

To apply, please send your cover letter and resume to the email address linked below with the subject line "Attn: Partnerships Manager - EMEA".