This job listing expired on Dec 31, 2021
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Who We Are:

Take-Two develops, publishes and markets some of the world's biggest games. We publish products through our labels Rockstar Games, 2K, Ghost Story, PlayDots, Social Point as well as Private Division label and Nordeus. Our Rockstar label creates Grand Theft Auto and Red Dead Redemption, two of the most critically acclaimed gaming franchises in history. Our 2K label creates games like NBA 2K, WWE 2K, Bioshock, Borderlands, Evolve, XCOM and the beloved Sid Meier's Civilization. Our Private Division label publishes Kerbal Space Program, Ancestors and The Outer Worlds.

While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

What You’ll Take On:

  • On-site and remote contact for technical operations and support of all production and development environments.
  • Must work jointly with business and development groups to assess their support needs to identify and deliver the resources required to meet high-reaching goals.
  • Ensure all client requests and operational problems are update/resolved within a timely manner.
  • Assist with both on-site and off-site events including setup, event support, and teardown.
  • Passionate about delivering outstanding client experience and support.
  • Inquisitiveness and ambition towards looking for opportunities to automate and improve service delivery.
  • Enjoys working in a fast-paced environment with capability to change priorities on the fly.
  • Assist with employee on-boarding ensuring new staff is ready to work on day one.
  • Maintain inventory and asset management for company provided equipment and software.
  • Assist with audio/visual hardware setup and break down, along with conference rooms and video conferences.
  • Able to work independently and respond promptly is critical, sometimes including after hours and on weekends. Reachable by mobile in the event of an emergency.
  • Some local travel may be required.

What You Bring:

  • 6+ years experience with the Windows 10, MacOS, Microsoft Office 365, Active Directory and Exchange, TCP/IP based networks (including DHCP, DNS, etc.), installation and maintenance of workstations and infrastructure hardware
  • Operating System configuration, management, and support for desktop/laptop and server
  • Network: Experience implementing, managing, and troubleshooting network devices and infrastructure
  • Experience using Okta or similar SAML and Two-Factor Authentication solutions
  • Familiar with using SCCM for Desktop OS deployment and software management
  • AirWatch/Intelligent Hub or equivalent Mobile Device Management experience
  • Computer Hardware: Desktops, Laptops, Mobile devices, tablets, and a wide variety of devices and peripherals
  • Games Consoles: A good knowledge of current gen consoles (Xbox One, PS4, Nintendo Switch, PC) is vital. Any knowledge of development kits is a plus
  • Productivity Tools: MS Office, Video Conferencing (Zoom, Skype), Slack
  • Remote Work Solutions: VPN, VDI (Horizon View)
  • Storage: Solid understanding of both local and NAS based technologies (Netapp, Nutanix) as well as cloud-based solutions (Dropbox)
  • Security: Solid grasp of security standards and methodologies
  • PowerShell and scripting experience
  • Conference Room and AV technology experience
  • ServiceNow or equivalent helpdesk ticket system experience
  • Attention to detail and high degree of accuracy in recording and reporting
  • Ability to communicate effectively with end users to successfully resolve queries and problems and translate technical information and jargon for a non-technical audience
  • A real passion for video games and the industry
  • MCSE, MCDST, ITIL, Network+, A+ certifications preferred

What We Offer You:

  • Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
  • Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, to be inquisitive and collaborative and to grow within and around the company.
  • Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
  • Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
  • Perks. Fitness allowance, employee discount programs, free games & events, stocked pantries and the ability to earn up to $500+ per year for taking care of yourself and more!

Take-Two Interactive Software, Inc. (“T2”) is proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment at T2 is based on substantive ability, objective qualifications, and work ethic – not an individual’s race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law.