Description

• Processing complicated requests, network, hardware and specific software troubleshooting;

• Workspace preparation;

• Setup workspace environment – software, game engine etc.

• Keeping internal documentation at the actual state

Requirements

• Knowledge in hardware (must know how to build a PC from available components, troubleshoot hardware problems, perform diagnostics and stress tests )

• Basic knowledge in network (networking and network diagnostics tools)

• Knowledge in software troubleshooting (read and understand logs and error codes);

• Experience in Windows installation and troubleshooting;

• Experience in IT support 1+ year;

• Pre-intermediate English skills.

Benefits

• Working with an international team of world class professionals on exciting and challenging projects

• Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events

• Medical Insurance package

• Sensibly flexible working hours

• Breakfasts, snacks and fruits available during the day, tea and coffee machines

• Friendly team and a family-like environment

• Additional benefits – care bonus to cover health, educational and safety needs, four paid days without sick list during a year, corporate parties and team buildings and many more others