• Processing complicated requests, network, hardware and specific software troubleshooting;

  • Workspace preparation;

  • Setup workspace environment – software, game engine etc.

  • Keeping internal documentation at the actual state


  • Knowledge in hardware (must know how to build a PC from available components, troubleshoot hardware problems, perform diagnostics and stress tests )

  • Basic knowledge in network (networking and network diagnostics tools)

  • Knowledge in software troubleshooting (read and understand logs and error codes);

  • Experience in Windows installation and troubleshooting;

  • Experience in IT support 1+ year;

  • Pre-intermediate English skills.


  • Working with an international team of world class professionals on exciting and challenging projects

  • Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events

  • Medical Insurance package

  • Sensibly flexible working hours

  • Breakfasts, snacks and fruits available during the day, tea and coffee machines

  • Friendly team and a family-like environment

  • Additional benefits – care bonus to cover health, educational and safety needs, four paid days without sick list during a year, corporate parties and team buildings and many more others