This job listing expired on Feb 12, 2022
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Description

We are looking for a driven individual that is motivated to grow and has excellent communication skills. You will join our Community Team that helps manage our Transformers: Earth Wars community and will have direct access to the game team. This is a great opportunity to get into the gaming industry!

Transformers: Earth Wars is one of our most successful games and attracts a large number of players from all over the globe. Our Discord hosts thousands of players and fans of both game and brand.

The Role

Your primary focus will be to engage & communicate with our TF:EW community, on Discord, over the weekend. You will act as one of the advocates for the players, sharing and providing insights to the Community Team.

Your tasks will include working with our group of moderators, members of the community, and occasionally, our influencers. You’ll report to our Community Team and assist them with the day-to-day management of our Discord server, Social Media, and players in-game.

This is a part-time, remote position aimed to cover weekends, meaning availability to work over the weekend is a strict requirement. As a result of that, we’re able to be very flexible when work is done over those days. We’ll only require a certain overlap with the UK team so that we’re able to give you all the support you need.

Responsibilities

  • Be part of the Community Team that is the face of Transformers: Earth Wars
  • Actively engage with our community
  • Supervise our volunteer Discord moderators
  • Provide regular reports on trending topics
  • Ensure that guidelines and etiquette are followed
  • Follow the game development closely and sync up with the team on all game changes and updates
  • Relay important updates to our Discord user base
  • Create engaging initiatives and chat events, budget will be provided
  • Assist in driving continuous improvement of our Discord channels and the Discord technology we are using

Requirements

  • Exceptional writing skills (native-level English)
  • Experience in moderating or managing communities either as a volunteer or in a paid position is a bonus. Do you have your own Discord server or a community platform that you manage? Tell us!
  • Embedded in the gaming world. You know your audience. Geeking out is second nature to you.
  • Resilient in the face of challenging crowds. You are the voice of reason calming down the room.
  • Able to work weekends is a must
  • Able to work in American time zones (Central or PST)
  • Good knowledge of the Transformers universe. Superfan is a plus!