SEGA is one of the leading interactive entertainment companies in the world, with our European HQ based in West London and our seven development studios spanning the UK, Bulgaria, France and Canada. Known for quality and creativity above all else, our studios include Sports Interactive, HARDlight, Amplitude Studios, Two Point Studios, The Creative Assembly and Relic Entertainment.

At the heart of SEGA is our publishing team based in London, where we help the studios bring their creative vision to life. Here we have a hardworking bunch of people spanning Tech, Sales, Marketing, Finance, QA and more.

Together, we drive the continued success and evolution of our Western business through living our company values of always collaborating, being entrepreneurial in spirit, having a winning mentality and focusing on uncompromising quality.

WORKING THE SEGA WAY

We believe that making the best games relies on having the best people, so we make sure that we look after ours, even more so with everyone working remotely during COVID-19…

For our gaming buffs, you can get involved in our online gaming nights and free SEGA games on Steam
Fitness fanatics will love our discounted gym membership and ride to work scheme. You can find your zen with our weekly virtual yoga classes as well as online physical therapy with our masseuse.
We hold regular company updates to keep everyone in the loop and we stay connected with social events like virtual pub quizzes and art workshops
We support your learning & development with access to online courses through Udemy, and webinars and resources on mental health and financial wellbeing
When you’re in the virtual office, we’ll make sure you have everything you need when it comes to tech/furniture, and we pride ourselves on having flexible working hours to ensure that you have a life outside of your home office
You'll have access to a comprehensive benefits package that includes life assurance, income protection, private healthcare & dental insurance schemes and an enhanced contributory pension scheme. We offer competitive salaries and a fantastic bonus scheme so that you can stay motivated and focused on making SEGA the best it can be
We want people of all backgrounds to see themselves represented and included in our work, so we actively seek to diversify our team and bring more voices to the table. All applicants are welcome!
And that’s just the tip of the iceberg. Check out our Careers website to find out why we are a workplace you’ll never want to leave!

POSITION OVERVIEW

A fantastic opportunity to grow and continuously evolve within the Digital Operations team. The focus of this role is to support the Digital launch roadmap on console platforms.

Under the guidance and support of the Digital Operations team, and working with other SEGA key stakeholders, you will ensure that all assigned titles are released in the most efficient and effective manner, on time!

You will be ambitious and intellectually curious, constantly challenging for the highest standard in everything, and continuously seeking to improve quality, tools and processes, planning, and reporting. Highly motivated and driven, you will be results focused, looking to create and constantly improve the best Operations Department.

KEY RESPONSIBILITIES

Ensure that day-to-day submission tasks are completed in a timely manner and to SEGA’s quality standards.
Submit all physical and digital game code patches, game ratings, title updates, avatars, dynamic themes, and all meta-data.
Work closely with Brand, Commercial, Studios, Legal, and Production to facilitate and execute all scheduled game submissions globally (N. America, Europe and Asia).
Help define and establish best practices to reduce submission timeframes and ensuring error free submissions.
Coordinate, review, and submit metadata.
Work closely with Brand Marketing, and our Localisation team to ensure Ops receives all metadata components on time and all specs are accurate prior to metadata submission to First Party.
Work closely with the Ratings Specialist / Submissions team to evaluate in-game content on all platforms, for age appropriateness and adherence to regional rating board requirements.
Work directly with SEGA West Operations Teams on game release schedules to help determine optimal operational dates to successfully meet product release dates.
Support where needed on the submission of digital file transfers to First Party for patches and metadata

KNOWLEDGE, SKILLS & EXPERIENCE

Demonstrable experience of game, multimedia or software industry experience
Knowledge of first-party portals
Experience working with global teams and various time zones around the world.
Understanding of game production operations