This job listing expired on Nov 30, 2020
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Why Roblox?

Roblox is ushering in the next generation of entertainment, allowing people to imagine, create, and play together in immersive, user-generated worlds. We’re the one and only fastest-growing entertainment platform that lets anyone teach themselves how to code, publish, and monetize any experience imaginable—across any device—reaching millions of players across the globe.

The impact that you can have at Roblox is powerful. We’re looking for someone who’s eager to take on a meaningful role in the success of Roblox on a massive scale. Someone who takes play seriously, but also isn’t afraid to have some fun either. Someone who’s ready to take Roblox—and their career—to the next level.

In 2018 and 2019, we were honored to be recognized as a Certified Great Place to Work®. We’ve fostered a company culture that empowers people to do the most defining work of their career in an environment that’s made up of the most passionate, team-oriented, visionary, crazy-smart people you’ll ever meet. Join the Roblox team where play rules and the possibilities are endless.

Work with the most passionate, team-oriented, visionary, crazy-smart people you’ll ever meet. The engineers at Roblox are working on the hardest problems in tech today -- distributed systems, real time communication, 3D co-experience, massive data processing, social networking, rendering, physics, and more. You will have real ownership and impact across one or more of these domains.

As a Technical Program Manager in the Scale organization, you will work cross-functionally to drive teams to deliver our next generation Roblox Cloud Infrastructure to increase Roblox footprint, to improve performance, and to enable rapid user growth. You will have the unique opportunity to be an early part of our team building out a global infrastructure. This is a full-time position based at our headquarter in San Mateo.

You Are

  • Battle ready: You have been working in a fast paced Infrastructure environment with competing resource and priorities and are not afraid of any technical or scaling challenges. You are a self starter with high degree of self direction and independent drive.
  • Experienced: You are an infrastructure leader with extensive experience in large scale deployments with a proven track record of delivering highly performant technical solutions. You own a BS in a relevant discipline, MS/PhD are a plus.
  • Knowledgeable: You are a domain expert with deep understanding of all the components required to build modern large scale infrastructure. You can discuss one route versus another and bring a team to consensus. You know how to keep a group on track to meet deadlines and deliverables in an efficient way.
  • Versatile: You’re a jack of all trades and you can step in to assist hands on; you can easily adapt to any situation when the need arises and come with the right solution.
  • Creative: You take a creative and strategic approach to solving hard problems and keeping people focused and motivated.
  • Team-oriented: You have a magnetic personality that invigorates the team around you and you are used to shepherding technical teams through any situation. You are an outstanding communicator both technical and program.

You Will

  • Define large programs, collect user requirements and drive engineering teams to plan and ship large scale systems
  • Align senior leadership and key stakeholders around program roadmap
  • Manage cross-functional programs with technical and non-technical teams
  • Lead execution of our 5 year plan by keeping all teams and vendors on schedule to deliver Datacenter projects with key milestones: site selection, contracts, DC/Cage build outs which include power and low voltage cabling
  • Design solutions for tracking hardware orders, manage delivery of integrated racks and drop shipped equipment
  • Manage server rack installations and retirements
  • Track integration and serve as first point of contact/resolution for issues
  • Coordinate delivery, power up, and handoffs until go live
  • Manage physical requirements for tech refresh
  • Ensure RMA and other G&A processes are being followed
  • Define and keep track of key metrics such as server defective rates, and alert responsible parties when it falls below certain thresholds
  • Drive program improvements including standardization efforts, improve break fix TTR, and resolve gaps in automation and alerting
  • Support Reliability efforts
  • Create and maintain related documentation

You'll Love

  • Excellent medical, dental, and vision coverage
  • A rewarding 401k program
  • Flexible vacation policy
  • Free catered lunches five times a week and several fully stocked kitchens with unlimited snacks
  • Onsite fitness center and fitness program credit
  • Annual CalTrain Go Pass
  • A Roblox Admin badge for your avatar