At Riot, we believe “QA” is more than the bug finding process that follows months of development work. For us it’s a set of values, practices and behaviors that inform every part of the development process. Riot QA assists our engineers, artists and designers to realize their best work, and the best way to work. Through iteration and fast cycles, we refine our choices and identify process and product defects early, thus protecting the player from flaws and distractions. By honing our craft of quality and demonstrating cross discipline partnerships we are improving how quickly we can deliver while reaching ever higher degrees of product integrity. This exciting opportunity challenges us to rethink our approach every single day to ensure we deliver the very best for our players. We help Riot sustainably craft excellent experiences for our players, globally.
Quality Assurance Leads are champions of quality focused on helping with strategy and communication. We support the product Test Strategy by crafting test plans, quality bars, and promote team execution within an agile development framework. We also communicate risks, defects and coverage reports to development teams. Additionally, as the Quality Owner for their team, QA Leads provide QA approval on product release readiness. Lastly, we ensure close collaboration with other disciplines to advocate for improvements in the development process.
As a Quality Assurance Lead in Live Services you are responsible for helping Riot test and deliver tooling/services/products to teams across the company - within both games and services. You will work directly with developers to support testing activities across all disciplines. You will also ensure the execution of all test coverage within your product space and manage test, telemetry, and defect data and report regularly on product quality.
Responsibilities
- Establish testing requirements and quality bars within assigned feature set
- Establish and document testing methodologies or testing tools
- Drive implementation of static testing processes
- Create and maintain functional and non-functional test suites
- Report, triage and monitor bugs via bug reporting workflow
- Plan and supervise system test coverage utilizing outsource vendors
- Establish team quality metrics and track trends
- Report on test coverage progress and product health
- Identify and escalate risks to product or project quality
- Participate in product and process retrospectives
- Test & validate stories and tasks within sprints
- Perform exploratory testing on assigned features
- Find and escalate blocking issues
Required Qualifications
- 2+ years Software Quality Assurance experience with Bachelor’s or better
- ISTQB Foundation Level
- ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
- Testing with web frameworks
- API testing experience
- Database testing experience
Desired Qualifications
- Automation experience with web frameworks
- Automation experience with database frameworks
Our Perks
We offer medical, dental, and vision plans that cover you, your spouse/domestic partner, and children. Life insurance, parental leave, plus short-term and long-term disability coverage are also available. Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Balance between work and personal life is encouraged with open paid time off, and a play fund so you can broaden and deepen your personal relationship with games.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).
