Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Responsibilities :

Razer Game Services is seeking a passionate and collaborative Community Specialist to join our dynamic team. In this role, you will be a key player in building and nurturing thriving online communities for our games. You will work closely with cross-functional teams to engage with players directly, foster a positive and inclusive environment, and drive player loyalty through a variety of community-building initiatives, including livestreaming and in-game events.

All Resumes must be submitted in English

Responsibilities

Develop and implement community strategies to drive player engagement, loyalty, and retention.
Manage community interactions across key platforms including social media, forums, Discord, Twitch, and other community channels, ensuring consistent messaging and engagement.
Actively engage with players through livestreams, community discussions, and in-game activities to foster a positive and inclusive environment.
Plan and execute community events, contests, and campaigns to increase player participation and excitement.
Monitor community health metrics such as engagement, sentiment, and player feedback to identify trends and opportunities.
Manage community issues and sensitive situations with clear and empathetic communication.
Work closely with product and marketing teams to ensure community insights support product development and marketing strategies.
Stay informed on industry trends and best practices in community management and player engagement.

Pre-Requisites :

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

5 years of experience in community management, social media management, or a related field.
Passion for gaming and a deep understanding of player psychology and online communities.
Strong copywriting skills with the ability to create engaging and informative content.
Proficiency in social media platforms (Facebook, Twitter, Instagram, Discord, etc.).
Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions.
Excellent communication and interpersonal skills, with a strong emphasis on teamwork and collaboration.
Must be able to work full-time, in-office in São Paulo (Monday–Friday)

Razer is proud to be an Equal Opportunity Employer. We believe that diverse teams drive better ideas, better products, and a stronger culture. We are committed to providing an inclusive, respectful, and fair workplace for every employee across all the countries we operate in. We do not discriminate on the basis of race, ethnicity, colour, nationality, ancestry, religion, age, sex, sexual orientation, gender identity or expression, disability, marital status, or any other characteristic protected under local laws. Where needed, we provide reasonable accommodations - including for disability or religious practices - to ensure every team member can perform and contribute at their best.

Are you game?