This job listing expired on Oct 1, 2021
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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, PlayStation™Now, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Role: Product Communications Manager

Department overview:

This role sits within the Product Communications & Analysis team at Sony Interactive Entertainment.  We’re part of the wider Business Operations team that sits within SIE’s Platform Planning and Management (PPM) division.   

  • PPM is responsible for the creation, development, and delivery of new and changed PlayStation hardware, network, service, system, and application products. 
  • Business Operations supports these outcomes; it’s responsible for the organisation and delivery of critical PPM projects including, but not restricted to: 
  • New console and platform launches
  • The successful introduction of changed products to market 
  • The delivery of key PPM strategic projects 
  • Communication management with global stakeholders, at both executive and working level

Role overview:

This is an exciting opportunity to contribute to high-quality internal product communications at PlayStation. If successful, you’ll help us produce a wide range of materials, designed to support the business in bringing new PlayStation products to market. 

That means achieving things like this: 

  • A clear, shared global understanding of product objectives and features (and the impact of these), prior to their release – in the context of product strategy and our product roadmap
  • A shared global understanding of operational requirements, as they relate to the launch of new or changed products prior to release
  • Clear expressions of these plans to inform stakeholder activity and Global Programme Management

What you’ll be doing:

As a Product Communications Manager, you’ll be focused on helping us create and deliver polished, accurate internal comms.  

Primary responsibilities: The majority of your time will be spent doing one or the other of these two things: 

  • Managing production processes, which are part and parcel of our projects. Associated tasks include info-gathering and tracking from multiple (global) sources; analysis of these source materials; status reporting.
  • Supporting the creative lead by contributing to asset creation. Associated tasks include copywriting, editing, multimedia production (e.g. video and audio production/editing) and related activities.

The mix of work will vary according to the project, time of year, and what needs to get done! We’re looking for someone who’s equally happy to get stuck in to both sides of this role. 

Secondary responsibilities: 

  • Support the creative lead in ongoing efforts to ‘level-up’ the current output of the Product Comms and Analysis function of PPM Biz Ops.  Associated tasks: contributing to an appropriate and consistent tone of voice for our communications, creating and maintaining professional templates, contributing to the creative processes within the team and improving the overall quality, process and effectiveness of our outputs
  • Develop and maintain the Product information sharing portal (based on Microsoft SharePoint)
  • Stakeholder management & feedback processing
  • Driving product evangelism and awareness, both in our team and within global stakeholders
  • Supporting other PPM BizOps projects as required

 What we’re looking for:

  • Highly developed communications, production and organisation skills.
  • You’ll need the capability to solicit detailed, accurate product and operational information from a large and diverse set of global stakeholders, the ability to process and combine these, and communicate this information across the wider SIE business (for both exec and working level audiences).
  • Creativity. You’ll have direct responsibility for the authoring, planning, organisation and delivery of communications across multiple media including documentation, demos, presentations and multimedia.  All of these must be suitable for international audiences.
  • Capable of fostering communications across global teams, consisting of diverse cultures and outlooks.  An approach that can naturally balance business and product mindsets and deeply understand both perspectives is essential.  An understanding of assisting and driving business decision making through the delivery of balanced, well researched and high value analysis is also a must.

You possess the following: 

  • A detailed, deep understanding of the PlayStation platform and ecosystem
  • A detailed and nuanced understanding of our players and partners
  • A strategic, detailed and up-to-date knowledge of the games industry, and adjacent sectors to provide context and relevant detail in communications.
  • A proven track record in the sustained delivery of high value, high impact internal communications and the management of the processes that underpin these.  Ideally, you’ll also have a demonstrable track record of delivering accurate, actionable competitive analysis and insight.
  • Experience or background in information/knowledge management would be highly beneficial, as would any working knowledge of building and maintaining professional-standard SharePoint sites.
  • Note that international travel is required (up to 2-4 times a year, once international travel is deemed safe following the global COVID-19 situation).

Benefits:

  • Discretionary bonus opportunity
  • Private Medical Insurance
  • Dental Scheme
  • London Allowance (if applicable)
  • 25 days holiday per year
  • On Site Gym
  • Subsidised Café
  • Free soft drinks
  • On site bar
  • Access to cycle garage and showers

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.


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