Configuration Support Specialist

with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. 

Team Summary: Within NOA’s Inventory Operations & Applications department, this role provides specialized technical product and systems configuration management in support of Nintendo’s finished goods and merchandise as well as repair and refurbishment programs. Primary job duty is creating part numbers or SKUs.

DESCRIPTION OF DUTIES

• Collaborates with customers such as Engineers, Design, and Technical Services to define and develop product and part specifications
• Assesses impacts related to product changes and coordinates the change management planning and implementation efforts to address impacts
• Coordinates remediation of issues and gains stakeholder alignment to standards and guidelines; ensures requirements are met in a timely manner
• Initiates Agile system requests to update or create Engineering Specifications, Part Numbers, BOMs, and Oracle EBS system changes
• Controls changes to product structure throughout its lifecycle and effectively communicates changes to released documentation
• Leads Technical Services product configuration planning and change control implementation meetings and projects
• Develops part approval workflows and manages part requests and approval process flow; identifies and resolves process issues
• Serves as department liaison regarding technical product support with internal and external customers
• Tracks and reports key performance indicators and other metrics to drive improvements

SUMMARY OF REQUIREMENTS

• 3 to 5 years of related experience required
• Bachelor’s degree in a related field, or equivalent combination of education and experience, technical degree or equivalent work experience
• Experience with PLM (Product Lifecycle Management) software (ex. SAP, Siemens, Autodesk, Oracle Agile)
• Knowledge and understanding of the product life cycle
• Experience with part configuration, process documentation, Bill of Materials (BOM), and/or creating SKUs or part numbers
• Strong attention to detail

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:

$79,600—$127,400 USD

Apply

At Nintendo, we’re looking for people who support one another, stay curious, and bring thoughtful creativity to their work. You don’t need to match every requirement perfectly, what matters most is your ability to learn, adapt, and collaborate. We value teammates who communicate openly, ask questions, and take initiative to move ideas forward. If you bring care to your craft and a desire to make a positive impact, you’ll find a place here. Come join us and create smiles through unique entertainment experiences.

If you need assistance or a reasonable accommodation during the application process due to a disability, please contact [email protected] or 425-882-2040.