Nimble Giant Entertainment is looking for a full-time Community Manager.

We need someone that has the drive to dive into a community of video game players, the social tools to foster their interactions, the courage to engage with groups and individuals and the heart to empathize with their feelings, achievements and frustrations. Someone that, above all, can maintain an environment of positive interactions and happy people.

As a Community Manager you will be working directly on all customer-facing fronts of our games. You will be working closely with producers, product owners and development teams and you will report directly to the Director of Marketing.

Responsibilities:

• Talk to customers, convey general news to them and listen to their feedback.
• Understand the general feeling of the community on different aspects of the product.
• Foster engagement to the product and the community surrounding it.
• Moderate discussions, highlight positive attitudes and detect and handle toxic behavior.
• Plan, create and execute communication on all social networking sites.
• Report communication campaign results.
• Report the general status of the community and outstanding sentiments.

Requirements:

• 2+ years of experience managing an online community.
• Passion for video games and their communities.
• Clear communication skills and strong moderation aptitudes.
• Ample writing capabilities.
• Understand of social networking sites and community platforms.
• Proven experience working in a team.
• Capacity to work remotely with others.
• Perfect English. A plus for Spanish and German.