NEEDforSEAT USA is one of the biggest eSports chair company brands in the professional gaming industry.
The Customer Service Representative will be interacting with customers troubleshooting any issues as well as answering phones, emails, and printing shipping labels. He/she is responsible for leading our efforts to connect with customers and sponsors who are within the company’s digital reach. This position will grow these platforms through frequent, engaging, brand-right social media conversations and content that create a sense of community and increase loyalty to and perceptions of Maxnomic chairs.
He/she will experience a fluctuating work schedule that will include Saturdays and possible, occasional travel; is expected to demonstrate strong, professional written and verbal communication skills; make recommendations on, develop and implement initiatives; work independently and in a team environment; and exhibit the behaviors associated with our brand.
Desired qualifications:
- Photoshop is a plus
- Knowledge of eSports
- Willingness to learn new skill like embroidering chairs
- One year experience in marketing, communications, journalism or an equivalent combination of education and experience
Required qualifications:
- Basic computer skills
- Experience with customer service
- Professional but fun attitude
- Driver’s license
- Knowledge of MS Office
Required experience:
- Marketing Communications: 1 year
- Communications: 1 year
- Photoshop: 1 year
Required education:
- High school
Salary: $14.00 /hour
