Responsibilities

Deliver timely, accurate and respectful answers to customers’ questions and issues
Utilize the internal ticketing system to log all requests and activities
Take ownership of Customer Service incidents and work to successfully resolve them
Escalate issues as needed
Other duties assigned

Requirements

Excellent written and spoken English communication skills
Preferably with customer service experience in a BPO/call center setting
Ability to quickly learn customer service-based tools and techniques
Gaming background is a plus, preferably with experience playing battle royale games
Amenable to work on shifting schedules
Fresh Graduates are welcome to apply

Benefits