• Deliver timely, accurate and respectful answers to customers’ questions and issues

  • Utilize the internal ticketing system to log all requests and activities

  • Take ownership of Customer Service incidents and work to successfully resolve them

  • Escalate issues as needed

  • Other duties assigned


  • Excellent written and spoken English communication skills

  • Preferably with customer service experience in a BPO/call center setting

  • Ability to quickly learn customer service-based tools and techniques

  • Gaming background is a plus, preferably with experience playing battle royale games

  • Amenable to work on shifting schedules

  • Fresh Graduates are welcome to apply


  • Private Health Insurance

  • Paid Time Off

  • Training & Development