Keywords Studios is the ultimate destination for talented individuals looking to make their mark in the world of AAA game development. With a global presence and an unrivalled reputation, we are trusted by 24 of the top 25 gaming companies worldwide, making us the go-to collaborator for the industry's biggest titles.
Joining our team means becoming part of a network of 70+ studios across 26 countries, where over 12,000 experts come together to deliver sector-leading 360° services. From ideation and technical co. development to art, QA/localization, marketing, and community engagement, we cover every stage of game development and beyond.
As an integral part of our tightly integrated yet truly global network, you'll have the opportunity to work alongside industry-leading professionals who bring best-in-class experience, expertise, and technology to each project. Our follow-the-sun workflows ensure we can deliver at the speed you need.
At Keywords Studios, we believe in the power of imagination, ambition, and the desire to succeed. Join our global team and unlock the full potential of your skills.
Responsibilities
Creating engaging content for social media, including copywriting and occasional asset creation and/or briefing
Supporting and setting up sponsored social media posts and campaigns
Reviewing all incoming community interactions on different social media platforms and communicating directly with players.
Responding to comments and player queries in a timely manner.
Building in-depth reports on community/social media growth and engagement, and proposing improvements based on those findings.
Assisting the developer by collating and reporting on player feedback.
Helping foster and maintain a safe and welcoming environment for a game community.
Moderating discussions and comments following set community guidelines.
Proactively suggesting new ways to grow and care for your community.
Creating and updating corresponding documentation as needed.
Requirements
Minimum of 2 years’ experience in community management and social media in gaming
Excellent written and verbal communication skills in English.
Passionate about video games and social media.
Strong understanding of social media/community management platforms/ channels (Discord, Twitch, Reddit, Instagram, Facebook...)
Expertise with social listening and social management best practices.
Experience managing or moderating a thriving gaming community.
Higher education in marketing, business administration, communication, adult education, or related fields.
Ability to work in NA time zones, ideally in PDT or close.
Having a strong interest in one or more of the following genres is ideal: Social simulation and other simulation titles/ Sports/ RPG and strategy/ Tower defence/ Collectible card games
Benefits
As a remote role, we offer you the flexibility to work from anywhere, as long as you agree to work on PDT timezone.
Our company culture is fun, friendly, diverse and inclusive, and we welcome people from all over the world.
We work on exciting projects with global brands. We help the world’s greatest game development/publisher studios on community and social media management, while they work hard to develop stunning game experiences, including MMOs, AAA blockbusters, indie gems and mobile hits.
Depending on your location, as well as each project and its needs, the job could be open to freelance cooperation or employment contract if there is a possibility within our global footprint.
We would like to take this opportunity to thank you for considering our company as your next career move. We value diversity and inclusivity, and we are committed to creating a welcoming and supportive work environment for all our employees. We look forward to receiving your application and learning more about your experience and qualifications.
