This job listing expired on May 12, 2021
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Requirements

Scope of Role

The role is responsible for activities and processes associated with setting-up, executing and monitoring continuous localization release flow. It involves a deep understanding of tools and processes associated with localization, and LQA specific workflows needed to continuously localize and release game content.

They will:

  • To manage all the release cycles of the client’s products.
  • To overlook the quality of deliverables and work with the team in prioritizing tasks for each cycle.
  • To communicate directly with the development teams to solve issues and remove blockers in a timely manner.

Key Responsibilities and Activities

  • Supports Client Loc Producers with the creation of documentation relevant to release-specific processes to enable LQA operations
  • May support Client Loc Producers with crafting localization release processes and run books for R&D products
  • Makes sure to update and maintain an up-to-date library of documents related to localization release processes for a given product
  • Monitor the localization health of release at all times and act as a first responder to any problems
  • Maintain a holistic view of release quality and continuously prioritize the various emergent issues that arise
  • Actively drive the resolution of bugs and problems by using dedicated tools or communicating with the right teams and stakeholders
  • Act as an escalation point for emergent issues during release
  • Manage risks and resolve issues that affect release scope, schedule, and quality
  • Responsible for tracking, reporting, and providing critical analysis on relevant LOC quality KPIs (general KPI trends, LOC bug metrics, etc.)
  • Provide regular visibility to both regional and central stakeholders on product health of localization
  • Sends out regular reports to provide status updates and highlight risks
  • Active involvement in planning Localization QA during project set-up
  • Active contributor to test planning process, providing feedback, and coordinating on the vendor side.
  • Acts in an advisory capacity on current workload and bandwidth for the testing operation
  • Participates in global activities by contributing content and subject matter expertise (in form of trainings, RFCs or other means)
  • Participates in training of new testing team members and providing feedback on performance
  • Advises on performance
  • Coordinates testing strategies and supports with execution

Skills, Knowledge and Ability

Essential

  • Tester and Senior Tester experience or equivalent.
  • Be open minded and proactively reach to others for their ideas and suggestions.
  • Resolves conflicts efficiently with tact and maturity.
  • Manages multiple tasks effectively, progresses work in parallel.
  • Advanced skills with MS Excel.
  • Able to work extra hours/weekends in order to meet Project/Customer milestones.
  • Demonstrates a keen eye for errors/inconsistencies in both their own and others contribution, highlighting or amending these as appropriate.
  • Experience with JIRA, TTP, DevTrack, and SpiraTest.
  • Understanding of Localisation QA and Certification testing processes.
  • Understanding of software submission requirements and processes.
  • Makes informed decisions based on past experience and input from the team.
  • Excellent written and verbal communication in English.
  • The candidate selected will need to be available to work from home.

Desirable

  • 3+ years of Video Game industry experience.
  • Computer Science or Translation degree or diploma.
  • Knowledge of an additional language an asset.
  • Familiarity with linguistic and translation databases an asset.
  • Experience with internal test tools.
  • Passion for video games.