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At Kabam, we’re constantly raising the bar of excellence in free-to-play mobile gaming. We hire for passion and diversity so that we can triumph in our collective skill. Our teams are made up of a fusion of personalities and interests bound together by a collaborative nature, fun-loving culture, and a drive to do what it takes to make great games. And this is where you come in…

A great IT leader can make a huge difference in how a business runs. As the IT Manager at Kabam, you will be responsible for the performance and direction of a multi-talented team, You are the IT strategist for Kabam and the leader of our high-performing IT team. As Head of IT, you will be responsible for defining and implementing IT strategy and policies in line with the company’s overall strategy, which ties into our business goals.

As the IT Manager, you will:

  • Oversee IT operations
  • Lead team of IT staff (System Administration, Infrastructure, Helpdesk, Security)
  • Design and implement IT strategies and infrastructure
  • Ensure the security, availability, and integrity of all internal applications, networks, and assets used by all employees and contractors in the organization
  • Create an efficient internal communication plan addressing security awareness.
  • Prepare progress and budget forecasts and reports for upper management
  • Identify and eliminate security risks
  • Analyze business requirements for IT needs and systems
  • Work to increase user satisfaction
  • Evaluate IT operations with regard to established goals
  • Communicate within the IT team and across departments as needed
  • Assess the need for new equipment and software
  • Hire new members of IT staff
  • Build and maintain relationships with outside vendors
  • Manage company help desk
  • Contribute to team effort by accomplishing related results as needed
  • Contribute to the health and positive culture of the team
  • Oversee significant projects and collaborates across disciplines to ensure success
  • Communicate common goals and direction for the team
  • Provide career development, training, and mentorship to team members
  • Team Performance Management
  • Team Mentor and Coaching
  • New office space IT planning

To be successful in this role, your background includes:

  • Experience in managing and mentoring technical teams.
  • Demonstrated experience in collaborating with the senior management to set departmental goals and priorities.
  • A high-performer and a forward thinker who consistently brings impact to organizations
  • Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems, and cloud operations
  • Proven Operations and KPI analytics experience
  • Strong interpersonal, communication, and leadership skills
  • Ability to manage and prioritize tasks and projects
  • Solid working knowledge of all relevant coding languages and security protocols
  • Excellent analytical and problem-solving skills
  • Team oriented

Education, Experience, and Licensing Requirements:

  • 8+ years of hands-on experience working in IT operations
  • 5+ years experience overseeing IT teams and projects
  • 8+ years of IT experience in the Gaming, entertainment, or software development sector
  • Bachelor’s or higher degree in Computer science, Information Technology, or related field
  • Understanding of contemporary AV hardware, technical systems, and subject matter expertise in Google Workspace, Workspace One, JAMF, OKTA, ServiceNow
  • Continuous education in IT-related subjects is always preferred

Together, we can create and support some of the best games ever made and continue to entertain the world!

About Kabam

Kabam is a world leader of developing entertaining, immersive, and highly social multiplayer games for mobile devices. They merge consumer behaviour with the art of game design to create experiences that are enjoyed by millions of players across the globe. Each game has raised the benchmark in mobile gaming, bringing high-quality graphics, next-generation technology and revolutionary gameplay to the console in every player’s pocket.

Kabam has partnered with leading entertainment brands like Disney, Hasbro and Universal to create mobile games based on some of the world’s most iconic franchises.

Kabam’s games have generated hundreds of millions of downloads including Fast & Furious 6: The Game, Fast & Furious: Legacy, Marvel Contest of Champions, Transformers: Forged to Fight, Shop Titans and Mini Guns. These games have also received multiple awards such as Apple’s Editor’s Choice and Google Play’s Best Game of the Year.

Founded in 2006, Kabam has studios and offices in Vancouver, Montreal, Charlottetown, San Francisco and Austin. Kabam is a wholly-owned subsidiary of Netmarble Games.

Kabam is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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