As a leading mobile games developer, Jam City is looking to “level up” our talent. We’re on the hunt for innovators who consider themselves dynamic, collaborative, and thrive in a fast-paced environment.

Perks & Benefits

Unlimited Vacation, Paid Sick Days & Holidays
100% Employee Covered Medical, Dental, Vision Plan Base Plan
Life Insurance, 401k, Flexible Spending Accounts, Commuter Benefits & More
Catered Lunches & Well-stocked Kitchens
Yoga & Wellness Activities
Happy Hours
Company Events
Dog Friendly

Los Angeles’ premier mobile games studio, Jam City is seeking a UX Research intern to join its team right here in the heart of the entertainment industry. A unique opportunity to join an award-winning gaming company, this is a fantastic opportunity for students to be part of games user research and provide valuable player insights to influence the growth and development of a portfolio of over 10+ mobile games. Jam City is the creator of leading games like; Harry Potter: Hogwarts Mystery, Disney Frozen Adventures, Disney Emoji Blitz, and Cookie Jam.

Responsibilities

Under general direction of and coaching with senior researchers, perform moderately complex research and experimentation--including play testing, usability testing, surveys, and journey mapping--by following and adhering to UX best practices.
Work closely with researchers to execute on research plans including lab preparation, note taking, transcription, and analysis of research sessions.
Partner closely with game teams to understand hypotheses, goals, and strategies, and develop research plans that will impact game design and overall quality for players.
Assist with journey mapping to give context to and help teams visualize how players experience Jam City titles throughout the game lifecycle.
Analyze competitor titles to determine mobile gaming UX trends and their impact on players, and share those findings with game teams.
Partner with Product Managers and Data Science to enrich research findings with analytics and behavioral data.
Review reports, surveys, screeners, and other research stimulus to ensure a high level of quality and accuracy.
Take initiative to stay current with industry trends and best practices in the mobile games industry and in the user research industry.

Qualifications

Passion for playing and analyzing games (mobile and avid gamers are a plus).
Ability to work collaboratively in a fast-paced environment.
Excellent written and verbal communication skills.
Analytical skills, especially in observing user behavior and identifying key opportunities for improvement.
Excellent Microsoft Office (Word, Excel, PowerPoint) proficiency.
Understanding of data analysis, with some familiarity with both quantitative and qualitative research.
Some experience with survey tools (Qualtrics, Survey Gizmo, Survey Monkey, etc.) is preferred.
Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change.
Strong attention to detail, written and oral communications skills

About Jam City

Jam City is an award-winning mobile entertainment studio providing unique and deeply engaging games that appeal to a broad, global audience.

Led by CEO Chris DeWolfe, former MySpace co-founder and CEO, and COO Josh Yguado, former 20th Century Fox executive, Jam City is the creative powerhouse behind some of the highest-grossing and most enduring mobile games. Jam City’s global franchise Cookie Jam has generated more than half a billion dollars, and Panda Pop has more than 120 million downloads to date.

The company also is the go-to studio for Hollywood, having developed immersive, narrative-rich mobile games around iconic entertainment brands. The company’s popular RPG game Harry Potter: Hogwarts Mystery was the #1 game in more than 40 countries at its launch in April 2018.

Jam City has nine studios located in Los Angeles (HQ), Berlin, Buenos Aires, Bogotá, Burbank, Cedar Falls, San Diego, San Francisco, and Toronto.