Important note:
To our wonderful friends and followers around the world, Jagex is not pausing its search for the most talented people to join its ranks. We’re a successful, robust and growing business, after all.
In light of the current situation concerning coronavirus, we have already made changes to the way we recruit, and of course are mindful of following all necessary processes to ensure the safety of our staff and anyone we might come into contact with.
Jagex has switched to working almost entirely remotely, and in line with that our recruitment and selection process has moved to an entirely remote one with video calls being the preferred method of interview.
Our hiring managers are engaged, we are well-prepared and we sincerely look forward to talking to you soon. Our team of expert recruiters will be in touch with you to talk you through the process and changes and what to expect.
So, don’t delay, get that application in today!
Company Overview:
A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.
Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.
Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.
Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.
Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.
Job Purpose:
Old School RuneScape is unique in the games world with the deepest commitment to player engagement in the industry. Driven by Feature Polls, where players decide the future of the service when new features receive 75% or more yes votes from them , Old School is looking for a Product Director to act as the representative of the customer player on the team and be primarily responsible for the commercial strategy of the game. You will study and understand the behaviour of our players and find ways to reach out to more people to encourage them to become members of one of the world’s largest cross play (PC + mobile) gaming communities.
Working with our analytics team, you will find insights in the data from our players, showing a key understanding of player their motivations, and use that to help build our product strategy. This will require you to build strong and lasting relationships throughout Jagex with a diverse range of individuals, while also connecting directly with the Old School community to gain a deep understanding of our players.
Key Duties:
- Act as the champion of Old School across all areas of the business.
- Produce monthly and ad-hoc KPI reports to the business.
- Work with community and stakeholders to create product strategies and content roadmap to drive retention, acquisition and win back.
- Working with the Marketing and Game Intelligence teams to improve the player lifecycle in the overall aim to reduce player churn and increase LTV.
- Create and align with existing cross departmental and development schedules
- Working with the Senior Producer, ensure launched content is on time and in line with community wishes and expectations.
- Ensure strong communication between all members of the Old School team and the wider studio.
- Ensure all communication about Old School is made with the correct tone of ‘voice’ and prioritises the community’s wishes.
- With Marketing, establish the eSports and Events plan for Old School RuneScape.
- Maximise any commercial possibilities in a way sympathetic to the community.
Essential Skils:
- Creative mindset with an ability to steer the product vision utilising your extensive knowledge of the market
- Highly organised and able to time-manage, delegate and deliver workloads effectively
- A passionate gamer willing to be part of a fun, hard-working team
- Proven experience in managing the successful launch and ongoing service of MMO like titles
- An expert on gaming industry trends and the competitor landscape
- Proven experience delivering product plans which maximize revenue
- Highly analytical, with and excellent understanding of statistics with the ability to interpret with confidence and whilst making and implementing recommendations
- Strong, relationship and influencing skills
Company Benefits:
- Flexible Working
- Bonus Scheme
- Private Health Care
- Gym Membership
- Generous Pension Contributions
- Life Insurance
- Free Cycle Repair
- Income Protection
- Dental Plan
- Free Fruit and Drinks
- Subsidised Canteen
Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!
Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.
