THE FORCE OF GRAVITY
Gravity Media exists to create world-class content that inspires and excites. Our 500 people serve clients in all markets, from sport and media to news and entertainment, working all over the world from bases in the UK, Australia, USA, France, Germany, and Qatar.
We are driven by client service excellence. We’re always looking and listening, keeping up with the latest broadcast innovations – or pioneering them. Above all, we channel our energy into maintaining our reputation for flawless execution, deep technical expertise, and efficient delivery.
OUR BRAND PROMISE
We use the collective power of our people and resources to capture, craft and create – putting our clients at the center of our universe. We are expert, innovative and reliable, a guiding force in a complex world. It’s what we bring together that sets us apart.
Riot Games Remote Broadcast Center (RBC) Powered by AWS represents Riot Games’ innovative approach to creating a centralized global broadcast model through a circuit of strategically-placed RBCs around the world. First launched under the codename “Project Stryker,” these RBCs work to provide increased capacity for Riot’s esports content and events while also ensuring top-tier quality and consistency across all of Riot’s esports productions.
We are looking for a skilled Technical Operations Center Operator to join our team to ensure broadcast quality and connectivity is maintained to the highest operational level. The TOC Operator will provide critical responses in a dynamic broadcasting environment, and will work as part of a high performing Global team in a collaborative manner. They will work with the wider Engineering and Operations team using the very latest technology managing platform channels, ensuring the correct ad insertion rotation, and QC’ing the distribution paths for remote partners across a cloud-based infrastructure.
The ideal candidate will need to be a clear and confident communicator, be able to adapt quickly to on-air changes and remain calm under pressure. Their aim will be to ensure the highest quality visual presentation that informs and inspires viewers and audiences from all around the world. An ability to focus and maintain concentration while being flexible to problem solve is key.
In this role, the TOC Operator will be an integral part of the organization’s TOC team and will work under the guidance of the TOC Lead while reporting to the Service Delivery Manager. The position is based in the greater Seattle area. The position may require international travel on occasion.
The successful candidate will be assigned to the Remote Broadcast Center owned and operated by Riot Games. They will work across the Riot Games’ Esport broadcasts featuring championships and tournaments from titles; League of Legends, Wild Rift and Valorant. The TOC Operator will be working with the latest technology in the most advanced Remote Broadcast Centre in the World.
This position will have access to all broadcasting platforms and, as such, must be managed with great integrity. Professional and best practice behaviours in this role are essential at all times.
Ensuring that all company risk assessments are observed where applicable to your role, taking ownership of improvements and escalating concerns where necessary.
This job description is a written statement of the essential characteristics of the job and is not intended to be a complete, detailed account of all aspects of the duties involved. Gravity Media is an equal opportunities employer and aims to ensure that no job applicant or employee receives less favorable treatment on the grounds of any protected characteristics.