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(Closed) Community Manager (Bangladesh market)

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🌎 Remote (Asia)

In Garena, we connect the dots for gamers by providing the best-localized gaming experience and establishing a robust gaming ecosystem for our mobile games. As a Community Manager, you will play a crucial role of being the connection between Free Fire’s community and our internal teams. You will be leading the mission of building, inspiring and engaging our fans and users, creating the sense of belonging and being heard!

An ideal candidate should build closeness to our community by planning and acting on projects and at the same time advocate their needs to internal teams and measure his/her projects through relevant KPIs.

Job Responsibilities

  • Develop and maintain relationships with Free Fire communities in specific market
  • Create Content - communication material and engaging posts for social media channels with high levels of quality and timeliness
  • Social Media – create, manage, and be responsible for growing the game’s presence through blogs, Twitter, Facebook, and other strategically relevant online properties
  • Content Calendar - Manage, schedule, and plan the content calendar for the aforementioned channels
  • Collect users' feedback from every possible source, and reply to users' questions on our social media in a professional manner
  • Communicate with different types of players via tools such as Whatsapp groups and Facebook Messenger to develop better understandings of players and their needs
  • Develop close relationships with guild leaders to understand their needs
  • Maintain the brand tone and voice of the product alongside its reputation
  • Serve as our source of local knowledge

Job Requirements

  • A good degree, preferably marketing related, from a recognised university
  • 2+ years of community or social media management experience
  • Should be detail oriented
  • Proficient in Bengali and English
  • Strong organization and communication skills
  • Demonstrated experience in creating successful community or social media strategies and crisis management
  • Ability to work well in a fast-paced, collaborative environment
  • Passionate about gaming industry or should play a lot of games
  • Based in Bangladesh
Apply Now
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