Senior Creator Program Managers are creative leaders who love to make cool things happen. We are looking for doers who are interested in taking a vision and running with it! In this role, you will build and maintain a healthy creator community for an exciting battle royale-hero shooter game. As a Senior Creator Program Manager, your top priority is building a balance between the needs of the game developer, and the needs of the creators in your program. You will operate as the bridge between the two, finding ways to inspire content generation at the same time as helping creators get meaningful support and opportunities. You will use a combination of data and experience to build and implement creative program strategies, manage program performance & goal progression, organize community events, manage fun creative activations, and constantly be looking for new ways to showcase creators in your community!

You will work with our creator programs team to not only build the framework of the program, but to see it through and continue evolving it as it grows. You’ll be using our proprietary Gamesight platform, which includes all the tools necessary to run the program and campaigns at scale. While these tools will help you, creator program management is not for the faint of heart. You will regularly use your instincts and experience alongside our data to innovate and problem-solve. You’ll also be communicating with creators and representatives for this game across a wide range of tools: email, Skype, Discord, WeChat, WhatsApp, Telegram, Slack, Twitter, Basecamp, BlooshChat. Okay, BlooshChat isn’t real, but the rest are, and you WILL get DMs on them!

Ultimately, you’ll work with content creators on Twitch, YouTube, Facebook, TikTok, and more to help spread the word about this game's amazing new features and updates and drive revenue and viewership for our customers. This position is a Level 4 role on the Gamesight Leveling Framework.

4+ years of previous experience in video game brand management, community management, creative activations, and/or influencer marketing.

What you'll do:

Establish, grow, and manage a vibrant and diverse creator community.
Communicate with our customers daily, sharing ideas, updates, and other important information proactively.
Drive strategic program ideation and initiatives that align with our customers' long-term vision for their title. Craft and execute a plan to accomplish their goals and identify key opportunities and challenges along the way.
Provide creative ideation for campaigns, both paid and earned activations, experiential events, and conference attendance.
Maintain a strong understanding of the content creator community, and set the program’s strategy based on your knowledge.
Project manage earned influencer marketing campaigns from start to finish, including choosing the right influencers for the product or event and backing your choices up with data. * You will also work with the Campaigns team to ideate and execute paid beats.
Plan and prepare agendas for customer-facing meetings. Lead weekly or biweekly syncs with our customers and their program’s stakeholders, delivering detailed updates, clear action items, and set realistic expectations and timelines.
Project manage beats that require inputs from other teams at Gamesight - ensure everyone knows what they need to deliver and when it’s due.
Ensure we are delivering high-quality content and results that meet our customer’s goals and efficiently utilize their budget. Iterate on and improve our current reporting methods (content and delivery), document program results, and share best practices with others.
Build and deliver in-depth reporting on program performance, growth, and key outputs, including detailed quarterly business reviews (which may be in-person with our customer’s stakeholders).
Build an agenda and establish a cadence for a recurring product call with other COMs that teaches best practices, reviews new product tooling, and pulls for feedback on existing practices to enable our product team to continue to build a valuable tool both for Gamesight internally AND our customers.
After 90 days at Gamesight, you may have the opportunity to step into a leadership role and manage a small team. These additional responsibilities would include: * Lead and manage a team of 1+ Creator Program Coordinators or Creator Program Managers to executional success. Complete quarterly performance reviews, provide actionable feedback, and develop a team of high-performing ICs. * Take responsibility for the performance of your splinter cell of ICs and provide performance insights and metrics to the leadership team. Learn management best practices and work collaboratively with other team leads to ensure all of our splinter cells are building & executing creator programs The Gamesight Way.

Who you'll work with:

You’ll have the support of your other Creator Program team members.
You’ll work directly with the customer’s team, attending regular sync calls, communicating daily, and staying up to date on everything coming down the pipeline.
You’ll work alongside our Influencer Campaign Managers and additional supporting staff to plan and execute paid campaigns.
You’ll work closely with our Data Analysts to generate comprehensive talent discoveries and post-campaign reporting for our customers.
Expect to sit with our Developers, MarOps team, and Solutions Engineers to help you understand and improve the product. You might work directly with those folks to develop collateral material or create automation.

Requirements:

Familiarity with and passion for battle royale, hero-shooter, and/or FPS games (think: Fortnite, PUBG, Apex, Fall Guys, Valorant, etc.) and the creator community surrounding them. 🎮
4+ years of previous experience in video game brand management, community management, creative activations, and/or influencer marketing. 📑
Deep understanding of the Twitch/Twitter/YouTube/TikTok gaming space, their trends, and their influencers. 🧠
Excellent interpersonal, emailing, writing, and speaking skills. 📝
Ready to work in a dynamic and fast-paced environment. 🚤
Willing to set boundaries. It can be easy to overwork when working on campaigns, especially remotely. You need to be willing to set realistic deadlines & expectations with our customers and stop working when the day is done, with very few exceptions. ⛔
Exceptional organizational skills to ensure each campaign runs smoothly, on schedule, and hits all the key beats. 🤓
You are eager to learn. As a pioneer in a new space, there are still uncharted territories to be explored. You have a hunger for learning and an interest in being the best at what you do. 📚

Nice to Haves:

Familiarity with using data and technology to create innovative brand experiences.
Fluent in more than one language.

Success in 30 Days

You are aware of Gamesight policies, guidelines, teams, and roles.
You are aware of the customer’s goals, and values, and how to align our program with their needs.
You can access all tools and resources required for you to be effective – you also understand how to use these tools within Gamesight’s processes.
You understand Gamesight’s methodology and approach to influencer campaigns, creator programs, and community-building.
You understand the console, its capabilities (in regard to creator programs and campaigns), and how to execute campaigns via the Gamesight dashboard.
Understand and identify what constitutes a "successful" creator program or campaign.
You understand the needs of the creators you are targeting for your program.
You have begun to organize ideas for program strategy that aligns with our customer's goals.
You thoroughly understand what sets a successful program apart from the industry norm.
You thoroughly understand our vetting process and guidelines.
You are confident in and aligned with our standards for creator communication.

Why Gamesight?

Gamesight empowers publishers to build strong communities, engage the right influencers, and effectively measure marketing performance against actual sales and installs. 📈
Work with a team that gets shit 💩 done in a flexible and independent environment.
Work closely with major game developers and publishers and assist them in launching some of the world's most successful and loved games. 😎
Work with gaming's top influencers and the communities that make games great.🏆
Enjoy perks like medical, dental & vision coverage, flexible vacation and unlimited sick leave, 401k with 3% matching, and budgets for learning, gaming, and working from home. ✨
Casual + fully remote work environment, virtual game nights, Magic: The Gathering drafts, Destiny raids, and more! 🎮💥

Eligibility

We value diversity and welcome applications from talented individuals in many regions; however, please note that only candidates who are eligible to work in the United States will be considered for full-time employment.

If you are selected for the position but do not possess the necessary authorization to work in the United States, we may offer you the opportunity to work with us as an independent contractor.

Gamesight's Principals

🎮 Gaming is our core - We live and breathe gaming, creating tailored solutions and anticipating customer needs. Our expertise in data and marketing creates value, but it's our shared passion for the business of games that builds lasting relationships. And as gamers, we have fun while we work!

🚀 Our customers’ growth is our obsession - We're committed to our customers' success and use our expertise and data to help them grow. Our best customers are long-term partners who return year after year. Our goal is to make Gamesight renowned for surpassing expectations and delighting those we work with.

🧙 Data is our magic- We are pioneers in data analytics, discovering insights that transform businesses and inspire the games industry. We never stop inventing, seeking new ways to interpret how communities form, games are played, and products are discovered.

🤝 Teamwork makes the dream work - We value diversity in backgrounds, ideas, and skills as it enhances our problem-solving ability. Our team is collaborative, supportive, and accountable. We build trust with each other to work quickly, stay flexible, learn from setbacks, and achieve more together.

Equal Opportunity: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. For us, this is the only acceptable way to do business.