This job listing expired on Jun 6, 2024
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The Role

Gamesight is looking for a Chief of Staff to help drive progress on cross-team projects and support organizational change in a high-growth company. The ideal Chief of Staff will love working across the entire organization with every team member to develop playbooks to improve efficiency and set us up for faster scaling. The ideal candidate is someone who probably color codes things, has a favorite pen, likely owns a Cricut or scrapbooks, uses a personal task manager, and hates wasting their own time.

We are looking for someone who loves to work with people, thrives in the shadows (like Black Widow), and derives deep satisfaction from organized systems working to their fullest potential. The ideal candidate has a lot of tools in their utility belt (also…like Black Widow) and loves learning any new skills or tools needed to get the job done. We also need someone willing to be silly. The Head of People & Operations speaks almost exclusively in NBC sitcom quotes and dresses up in a lot of costumes. We need someone who can bring a similar vibe to meetings and documentation to ensure our team is always surprised (but hopefully not confused) and engaged. 😯

What you'll do:

  • Project manage key initiatives and/or cross-functional projects, working with relevant stakeholders to define success, drive execution, and measure progress.
  • Create effective internal communications (between and among management and employees) to support high morale and achieve company-wide goals.
  • Spearhead HR initiatives, including supporting hiring managers, creating a positive people experience, engaging new hires through onboarding, and connecting them to our core values and culture. Work with hiring managers to ensure all new hire training is completed.
  • Create and deliver fun and rewarding employee experiences that create a connected, aligned, and motivated employee base.
  • Project manage employee engagement initiatives, including anniversary gifts and lifecycle acknowledgments.
  • Lead company all-hands meetings, prepare agendas, communicate announcements and updates, and build materials to support our internal organizational cadences.
  • Book company travel (we use Brex for most of this, so it isn’t as scary as it may seem) to conferences and events, help execute our annual All-Hands IRL company retreat, and assist in executing customer events and activations with IRL components.
  • Contribute to marketing and employer branding efforts by submitting Gamesight for award consideration, submitting speakers for events, and showcasing employee contributions on LinkedIn.
  • Become a Monday.com & Slack Workflow expert, create templates, and set up integrations to automate processes across teams.
  • Improve and maintain internal knowledge base articles, process documentation, and resources to empower employees to be self-directed and successful.
  • Assist our finance team with accounts payable interactions, including (but not limited to) fielding inquiries, providing documentation, and acknowledging receipt of invoices.

Who you'll work with:

  • You’ll report to and work heavily 🤝 with the Head of People & Operations to accomplish operational goals and meet deadlines.
  • Expect to regularly work alongside the marketing, finance, and leadership teams.
  • You’ll be the primary contact☎️for Gamesight team members who have questions about reimbursements, travel, internal tools, etc., so you’ll need strong relationships and trust across the org.
  • You will interface with partners, vendors, and customers, looking for ways to improve our product, costs, and customer experiences.

Requirements:

  • Familiarity with and love of video games. You don’t need to have thousands of hours in any one title, but gaming is at our company’s core, and it should be an important part of your life, as well. 🎮
  • Previous experience as a Chief of Staff, Executive Assistant, Project Manager, People Ops Manager, or in a similar generalist operations role. 📑
  • Excellent interpersonal, emailing, writing, and communication skills. 💻
  • Experience with public speaking, leading meetings, and facilitating group conversations. 🔊
  • You need to be crafty. Both in terms of problem-solving and literally in terms of arts & crafts. This role requires a weird amount of creativity and printing/cutting/gluing/designing/Canva-ing, etc. 🎨
  • Ready to work in a dynamic and fast-paced environment. 🚤
  • Comfortable working in nebulous environments with rapidly changing priorities and varied stakeholders. ⛅
  • Exceptional organizational skills. Like…spooky good organizational skills. 🤓
  • You are eager to learn. As a pioneer in a new space, there are still uncharted territories to be explored. You have a hunger for learning and an interest in being the best at what you do. 📚

Nice to Haves:

  • Located in Boise, Idaho🥔(where our Head of People & Ops is).
  • Exposure to B2B and/or SaaS products and services.
  • Experience working in an HR role.
  • Experience managing travel and logistics.
  • Fluent in more than one language.

Success in 30 Days:

  • You are aware of Gamesight policies, guidelines, structure, teams, and roles. You have had 1:1s with everyone at the org and spent time getting to know & build trust with our staff.
  • You can access all the tools and resources required for you to be effective. You also understand how to use these tools within Gamesight’s processes (and look for ways to improve them!).
  • You understand Gamesight’s methodology and approach to influencer campaigns, creator programs, community-building, attribution, playtesting and performance marketing as a whole.
  • You understand our product and its capabilities (and limitations).
  • You’ve read almost everything in our Runbook and know where to look for any information you might need.
  • You take the reigns of the Monday/Friday company all-hands meetings and feel comfortable speaking to the whole company.

Success in 90 Days:

  • Feel confident in your understanding of the company and know you can quickly and efficiently update stakeholders on any project’s status.
  • You have created a way to track your projects and progress, document your successes, and communicate your failures, and you are meticulous in doing so.
  • You have found a support system for your CoS role through networking or joining communities dedicated to ops and generalist roles.
  • You have built, edited, or implemented at least one change to our processes, tools, vendors, or systems after receiving buy-in from all relevant stakeholders and linking these changes up to our company’s goals.
  • You understand how to communicate updates, issues, and blockers to teams or the company as a whole.
  • You feel comfortable driving the completion of cross-team projects based on our 4P document (purpose, principles, priorities, projects).

How we think about the CoS Role at Gamesight:

Why Gamesight?

  • Gamesight empowers publishers and brands to build strong communities, engage the right influencers, and effectively measure marketing performance against actual sales and installs. 📈
  • Work with a team that gets shit 💩 done in a flexible and independent environment.
  • Work closely with major game developers and publishers and assist them in launching some of the world's most successful and loved games. 😎
  • Work with gaming's top influencers and the communities that make games great.🏆
  • Enjoy perks like medical, dental & vision coverage, flexible vacation, and unlimited personal and sick leave, 401(k) with 3% matching, and budgets for learning, gaming, and working from home. ✨
  • Laid back + remote work environment, virtual game nights, Magic: The Gathering drafts, Destiny raids, and more! 🎮💥

Gamesight's Principals

🎮 Gaming is our core - We live and breathe gaming, creating tailored solutions and anticipating customer needs. Our expertise in data and marketing creates value, but it's our shared passion for the business of games that builds lasting relationships. And as gamers, we have fun while we work!

🚀 Our customers’ growth is our obsession - We're committed to our customers' success and use our expertise and data to help them grow. Our best customers are long-term partners who return year after year. Our goal is to make Gamesight renowned for surpassing expectations and delighting those we work with.

🧙 Data is our magic- We are pioneers in data analytics, discovering insights that transform businesses and inspire the games industry. We never stop inventing, seeking new ways to interpret how communities form, games are played, and products are discovered.

🤝 Teamwork makes the dream work - We value diversity in backgrounds, ideas, and skills as it enhances our problem-solving ability. Our team is collaborative, supportive, and accountable. We build trust with each other to work quickly, stay flexible, learn from setbacks, and achieve more together.

Eligibility

We value diversity and welcome applications from talented individuals in many regions; however, please note that only candidates who are eligible to work in the United States will be considered for full-time employment.

If you are selected for the position but do not possess the necessary authorization to work in the United States, we may offer you the opportunity to work with us as an independent contractor.

Equal Opportunity: We are an equal opportunity employer and value diversity at our company. We're strongly committed to providing equal employment opportunities for all employees and all applicants for employment. For us, this is the only acceptable way to do business.